There is a second floor with a private deck and plunge pool. Overview. Please, receive our warmest regards from The Excellence Collection. We can assure you that we will forward your kind words to our team for their contribution.It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. Their attitude is intended to exceed our guests highest expectations and provide them a service as personalized as possible.We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Share. Excellence Riviera Cancun 24,078 reviews #1 of 10 all-inclusives in Puerto Morelos Review Save Share Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico 1 (888) 307-2623 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive property. However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. The service was incredible but I assume you'll get that at any of the excellence collection resorts. We worked out our new flights and needed to change our airport transfer. Thank you for letting us know how memorable and special was your stay, due to our hotel facilities, the food & drinks quality encountered, amusing entertainment, and the outstanding service provided by our colleagues. We assure you that we will continue working hard in this direction to have more guests satisfied with the outstanding service our guests expect from us. Already have reservations to return again. Located between Cancun and Playa del Carmen in the city of Puerto Morelos. They were lower than usual, especially the lazy river around the spa. Excellence Riviera Cancun - Adults Only All Inclusive But opting out of some of these cookies may have an effect on your browsing experience. Excellence Riviera Cancun: COVID-safe Entertaining, Relaxing & Personable Resort - Read 24,088 reviews, view 26,126 photos, and find great deals for Excellence Riviera Cancun at Tripadvisor Whatever choices you might want, you will have it when you are here. The Excellence Club represents the ultimate in luxury, privacy, exclusivity and service. It has been a pleasure hosting you as our guest and hearing from you that you will definitely be back soon. They were waiting with a very comfortable luxury SUV for us outside the airport. Excellence Riviera Cancun is recognized for paying attention to detail since the attitude of our staff is intended to exceed our guests highest expectations and provide them a service as personalized as possible. The aesthetic of the restaurant is lovely with white linen tablecloths and beautifully chosen furniture. The Dominican Republic shares the island known as the Hispaniola with Haiti. The grounds are gorgeous. Youll be escorted to your room and your bags will be with you momentarily. Excellence Riviera Cancun - Adults Only All Inclusive, Puerto Morelos Children Check Availability Excellence Riviera Cancun - Adults Only All Inclusive Overview Reviews Amenities & Policies Carr. We will forward your kind words to our team, especially the members you gave a special shout out, who will be delighted to hear that from you. Yes, a shuttle service from the airport can be requested. Our driver wore a mask and we did too in the enclosed space. They even take the time for issues like crunchy bacon vs chewy if you have a preference. Excellence Riviera Cancun Riviera Maya, Cancun 77580, Mexico. 90'ish degrees. The 5-star Maroma, A Belmond Hotel, Riviera Maya is a space of enchanting, natural refinement where ancient mysteries meet modern revelations and joyful exhilaration balances with the deepest peace. However, guests are not required to wear a mask anywhere, but there is space available everywhere. On the other hand, we are disappointed to read that the mattress and pillows were not comfortable to rest properly, but please, rest assured that your concern has been addressed to the appropriate department to take it into consideration. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. There are only four bikes available to guests, so you need to show up super early to get a spot. We didnt see any rubbish anywhere in the resort and on the occasion when a drink was spilled the staff was on hand to clean it up immediately. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The french Chez Isabelle is supposed to be their nicest restaurant but. The entire staff at the resort wore masks the entire time. Dreams resorts All your questions answered! Espresso bar is horrible, running multiple, multiple shots through the same grind - making any espresso drink taste stale and watered down. We really enjoyed the butter chicken and the onion bhajis. So, is it safe to take a taxi in Cancun? Question: Is It Safe To Travel To Excellence Playa Mujeres There is a lot of heritage and history in this part of the world. All the house wine is the same at every bar and restaurant and it's really bad. If you are looking for a closer option then your best bet is the Moon Palace golf course which is located a 20-minute drive from the resort. The grounds (and beach) were impeccable, the staff was above and beyond helpful, and the food was delicious. And the people - the amazing, wonderful, engaging people that work at ERC make it the special place that it is, and they keep us coming back time and time again. 13K views 6 months ago EXCELLENCE RIVIERA CANCUN This video is for informational purposes based on our recent trip to ERC in July of 2022. They taught us some Spanish phrases and talked about Bollywood! When we stayed there in the rooms there were 4 bottles of spirits. Most of all, Gonzalo was MUY excelente! I would certainly recommend this resort. However, we will share your comments to our team just as your kind words.We definitely appreciate your understanding with regard to our staff members do all their best in order to remove the seaweed on a daily basis, therefore they work in vain because it has taken us by surprise how much we have had this year.We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Federal 307 Chet-Pto. The food offering is lighter compared to a full sit-down meal, but it is a great place to grab a quick lunch or breakfast. We really appreciate your detailed feedback. Excellence Riviera Cancun sits close to the charming beach town of Puerto Morelos and just 15 minutes south of Cancun International Airport. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as host of your holiday destination once again and for taking the time to share this review with the TripAdvisor community. Its the perfect spot for a romantic dinner. Q. Everyday the backhoe and workers show up and shovel copious amounts of seaweed only to reappear within minutes. The main steakhouse in the resort was pretty underwhelmed by this offering. Excellence Riviera Cancun: 5th time and 5 stars again - See 24,097 traveler reviews, 26,126 candid photos, and great deals for Excellence Riviera Cancun at Tripadvisor. Juarez, Puerto Morelos, QROO 1-844-663-2269 Price Guarantee Get more as an Orbitz Rewards member 4.6 out of 5 "Excellent!" Their wood fire Pizzas were very good and the seafood risotto was delicate and delicious. Maroma, a Belmond Hotel, Riviera Maya - pleasantholidays.com Fun and tasty. For more on things to do and see in Puerto Morelos, check out this great article by SheSaveSheTravel.com. The Excellence Riviera Cancun is ready to provide an unforgettable experience for your wedding, anniversary or honeymoon in the most romantic setting. Also on offer is an extensive range of Alcohol, including a number of premium liquors that arent available in the other bars. The seaweed on the beach can pile up, despite the staffs removal on multiple intervals each day. Excellence Riviera Cancun 24,088 reviews #1 of 10 all-inclusives in Puerto Morelos Review Save Share Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico 1 (888) 307-2623 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! Excellence Club benefits: WARNING Money stolen from safe! - Review of Excellence Riviera Cancun We are passionate about paying attention to detail since our main goal is to provide unparalleled customer service and luxury to our guests along with delicious food and drinks experiences. We visited Excellence Riviera Cancun - again - for the ninth time since 2015. So if you like to be close to the hustle and bustle this is the option for you. Adults Only and Adult Friendly Resorts Puerto Morelos, Puerto Morelos All Inclusive Beach Resorts, Puerto Morelos All Inclusive Beach Hotels, Hotels near Galeria Arte Zissimo arte contemporano. The rooms were spacious and clean. What are some restaurants close to Excellence Riviera Cancun? The atmosphere in Las Olas was also buzzing, which always adds to the experience. Excellence Riviera :: Couples Only Cancun Resorts - Playa del Carmen Basmati (Indian), also well done. Excellence Riviera Cancun Reviews & Prices | U.S. News Travel The level of service and attention to detail was unparalleled. However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. We promise to congratulate the staff, especially those you named on your behalf for their contribution to your wonderful experience whilst in our property. Nearby attractions include Croco Cun (1.4 miles), National Reef Park of Puerto Morelos (2.1 miles), and Unico Beach (1.4 miles). Entertainment team was excelente! Located a 25-minute drive from the resort. Does Excellence Riviera Cancun offer any business services? Also, the tequila options are a joke. Without the option of the ocean, your choices for relief from the sun may be limited.Tips:Bring straws, inflatable rafts (Five below has great ones!) Love the size of this resort besides everything else.. Always one of our favorite restaurants when we visit Excellence resorts. The staff at ERC are nothing short of amazing. The facilities available at the Excellence are really at an elevated level. He remembered our names. However, guests are not required to wear a mask anywhere, but there is space available everywhere. A choice of five upscale suite concepts: spa or garden view, ocean view, swim up, rooftop, and imperial suites. It served up all of the traditional Italian dishes you would expect to see on the streets of Rome. The food was up there with some of the most authentic Indian eats we have had outside of India. I own restaurants and am well aware it's easy to find cheap wine that doesn't taste bad. Therefore, we can assure you that your constructive criticism has been taken by our team in order to keep standards and ensure your satisfaction. Javier was one of the best. Is Cancun Safe to Visit in 2023? | Safety Concerns | Travellers It was nice having our own private area where we could switch off and read a book. Carreta Federal 307, 77580, Puerto Juarez, Quintana Roo, Mexico. Prices are calculated as of 20/02/2023 based on a check-in date of 05/03/2023. Add to that the drinks available in the mini bar in your rooms as well as the bottles available for your own consumption. The bartenders can make change, but this is something we wished wed done to avoid needing to ask for this each day. Excellence Riviera Cancun: Top Notch. Pools: The pools are gorgeous and relaxing, but get our first complaint. You'll start with the ruins, where a local guide will show you around, followed by a trip out to the cenote in the middle of the jungle. The building itself is pretty stunning and the circuit of hydrotherapy waters is available to people booking treatments in the spa. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. Other amenities offered include a business center, laundry services, and airport transfers. Dear guest,First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to write and share your feedback with other travelers.We are pleased to hear from you that we were able to exceed your expectations due to our stunning and well-maintained facilities, and there are plenty of food options to choose from and so are the entertainment choices. I thought that would annoy me, but it was not an issue at all. I can't decide on ERC or EPM. Somehow we skipped the 2-3 hour wait, and that saved our last night on vacation. All of our Excellence Club suites offer impressive ocean views as well as indoor and outdoor Jacuzzis. If It was likely they were cleaning or cycling water, but wish they would complete it in the time we were there. We at InspoVacay prefer a more condensed offering. In summary, Excellence is back to providing an amazing relaxing tropical vacation with a few safety modifications. It is also lovely to know how memorable was your getaway due to the good food quality you encountered at any restaurant you attended. Plus, makeup and hairstyling for the bride. It is a very positive change when you see how much trash ends up in the ocean. Still Excellenct even with safety! - Review of Excellence Riviera However, the shuttle driver made this long drive enjoyable, conversational, and still a positive experience. Please, receive our warmest regards from The Excellence Collection. All Excellence resorts really pride themselves on their service and luxury and the Excellence Riviera Cancun is no different. This is the first time pool temperature has ever been a problem, and is likely related to the low levels. Plan to use the bathroom before leaving, because there is nowhere to stop along the way! Are any cleaning services offered at Excellence Riviera Cancun? We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Please be aware there is an extra cost for this service. Excellent 23,964 reviews #2 of 47 hotels in Puerto Morelos Location Cleanliness Service Value This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. Generally speaking, the Cancun Hotel Zone is very safe for families. The Mahi Mahi Skewer on the lunch menu was top class. Because the staff are so inviting, the crowd that comes here were just as friendly. There are a few drawbacks to this beach. Something new, they now take your picture at check-in, probably for security reasons. There are really only a handful of features that we see real benefit in. Own or manage this property? Excellence Riviera Cancun. This website uses cookies to improve your experience while you navigate through the website. SELLING PRICE: $1,500 USD. Ensuring proper protocols are in place. All of the shows were amazing. Come together, come alone, regardless you will have an amazing time.
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