Matrons assistants support matrons with the clerical side of their job such as monitoring training compliance, collecting, and collating data for clinical audits. Staff had training in key skills, understood how to protect patients from abuse, and managed safety well. There's no need for the service to take further action. Storage space is limited, but where possible, please bring with you or have brought in for you: We recommend that you ask a relative to take home any money or valuables you have on you when you are admitted to hospital. Staff throughout outpatient services put patients at the centre of what they did. Provide SDEC services at least 12 hours a day, 7 days a week. Acute Admissions Unit - West Herts Hospitals 27 January 2017. The team readily provided emotional support to patients when they were distressed or confused and used appropriate resources to support patients experiencing confusion as a result of dementia. Each report covers findings for one service across multiple locations, In We saw incidents and lessons learned documented on team minutes and observed it happening within safety huddles. Care pathways used in surgery referred to national guidance from the National Institute for Care and Excellence (NICE) guidance and other bodies such as the British Orthopaedic Association guidelines. We also inspected one other Maternity service run by East Sussex Healthcare NHS Trust. Eastbourne District General Hospital. there are some services which we cant rate, while some might be under appeal from the provider. 27 February 2020. The service did not keep their risk register updated. Managers monitored the effectiveness of the service and made sure staff were competent. Our rating of this service improved. Leaders understood the challenges to quality and sustainability, and were taking action to address them. The trusts referral to treatment time (RTT) for admitted pathways for surgical services had been worse than the England overall performance since July 2015. Quality checks were carried out to make sure staff were clearly documenting observations on arrival and during childrens stay on the ward. If you have a card detailing any current treatment, particularly a steroid card or Warfarin booklet, please bring this with you and inform one of the nurses. No rating/under appeal/rating suspended The journey time between Eastbourne Station and Eastbourne District General Hospital is around 59 min and covers a distance of around 19 miles. 0300 131 4500, Eastbourne District General Hospital Where individuals needed support this was provided. Those series are affected are indicated in their catalogue entries. Overall: Good. Operated by Southern Service and Stagecoach South East, the . To use this service you will need to buy a pre-paid card. Provided and run by: East Sussex Healthcare NHS Trust. Staff showed compassion when dealing with patients and protected their privacy and dignity. the service is performing exceptionally well. The recently introduced electronic observation recording system had led to improvements in the management of deteriorating patients. Staff worked well together for the benefit of children and young people, advised them and their families on how to lead healthier lives, supported them to make decisions about their care, and had access to good information. Clinical governance systems were embedded in the operation of the service and reviews of incidents, complaints and risks were frequently carried out. Hospedia is a private company which provides this service and they set the charges, including the cost of incoming and outgoing calls. The service took account of children and young peoples individual needs and made it easy for people to give feedback. We will ask you to sign a property and valuables disclaimer on your admission as part of the admission documentation process. Talk Education Report - Eastbourne College The plan for your discharge from hospital will start on your admission to hospital. We rated it as outstanding because: We found the surgery services at Eastbourne District General Hospital (EDGH) to be good because: The hospital had good medicine management processes in place, which related to the security and storage of medicines on all the wards we visited. Any addresses or telephone numbers that you might need. Download full inspection report for Eastbourne District General Hospital - PDF - (opens in new window), Published Signposting was not dementia friendly and did not accommodate visual deficit needs. Equipment checks were now given a higher priority. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Elimination of the three-day hospital inpatient requirement for Medicare coverage of post-hospital SNF care. Senior staff monitored and updated risks on the service risk register frequently and had initiated a number of strategies to reduce risks. Staff provided good care and treatment, gave patients enough to eat and drink, and gave them pain relief when they needed it. Staff understood how to protect children, young people and their families from abuse and the service worked well with other agencies to do so. Hospitals in Eastbourne - Business Directory - 192.com Aurora Behavioral Health System works to make the admission process for our patients as easy as possible. This includes an average layover time of around 7 min. Good We also looked at a wide range of documents including standard operating procedures, meeting minutes, risk assessments and recently reported incidents. Learning from the use of the major incident plan included the addition of ophthalmology staff to the list of contacts in the event of a major incident. Staff recognised and reported incidents and near misses. We found there was strong and clear leadership capacity and capability. And while figures continue to go up, Covid hospital admissions in Eastbourne remain incredibly low. Current mandatory and statutory training for nursing and medical staff did not meet trust targets. This may not apply if you are coming in for day surgery or minor procedures, or in areas that require specialised care for example the cardiac unit and intensive care unit. The key aims of these services are the prevention of unnecessary hospital admission, to facilitate early hospital discharge, to prevent premature or unnecessary care home admissions, and to enable people to live as independently as possible. This enabled staff to use escalation areas and additional spaces for patients whilst they waited for diagnosis and treatment. 25 January 2023. There was a high vacancy rate of 12% for surgical nursing staff and the service was highly reliant on bank and agency staff for both nursing and medical staffing. Toiletries, including a hairbrush or comb, soap or a soap substitute, toothbrush, toothpaste or denture cleaner, and any shaving equipment needed. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding . However, if your medication has not been changed and you have a supply at home, please inform the nurses as this may speed up the discharge process for you and allow you to be discharged earlier. Eastbourne District General Hospital - Departments and services This included an extension of the Hospital Intervention Team to 12 hours each day and a planned increase of overnight mental health team availability. BN25 1DH, In We rated safe as requires improvement and well-led as good and the Eastbourne Midwife Unit as requires improvement overall. Admissions Unit - Eastbourne DGH - Information for the day of your surgery File type: application/pdf Review date: July 2022 Statistics A&E Attendances and Emergency Admissions - NHS England East Sussex Healthcare NHS Trust - Wikipedia We rated it as requires improvement because: This was the first time we inspected the Eastbourne maternity services without gynaecology, and the first visit since it changed to the Eastbourne Midwifery Unit. Whilst we noted significant improvements in the service from our findings on previous inspections, there were still areas where further work was needed. Eastbourne District General Hospital. The hospital staff tried to ensure that the individual needs and preferences of patients were met. There was evidence of effective multidisciplinary working with the hospital intervention team the security team and specialties when these were available. NHS England Same day emergency care Admissions. Where compliance with VTE risk assessment and prevention had been a concern in our previous inspection report, there was now evidence of high rates of compliance with 95% of patients having a properly completed VTE risk assessment in July 2016. Appraisals were consistently carried out, fit for purpose and focused on staff achievements and goals. Strong clear leadership seen, staff felt well managed and well led. RM AMHFKY - Protestors including MP's and opposition candidates march against cuts to local maternity services in Eastbourne. Staff said matrons and senior nurses were visible and supportive within the department, they felt valued, listened to and respected and felt confident to raise any concerns with their line managers. Eastbourne: Care > Intermediate /after hospital care services A mental health liaison team provided urgent reviews within two hours of referral although there were gaps in the service out of hours. The service struggled with staffing numbers and staff did not always have the right qualifications, skills, training and experience to keep children, young people and their families safe from avoidable harm and to provide the right care and treatment. At least one standard in this area was not being met when we inspected the service and The nursing staffing levels had improved since our previous inspection visit in September 2014. There was a dedicated practice development nurse in post who provided support to all members of the emergency department team. If you provide contact details, we will be in touch about your request within 10 working days. Patient records were available, kept secure and up to date. Managers investigated incidents and shared lessons learned with the whole team and the wider service. Budding medics have a doctor overseeing them, with workshops, hospital practice and work . The Conquest Hospital in Hastings and our Community Services were rated 'Outstanding' and Eastbourne DGH was rated 'Good' Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and . There had been times when these staff were not specialist trained in paediatric care. Find Hospitals in Eastbourne listings on 192.com. Kings Drive, Eastbourne, East Sussex, BN21 2UD, Medical care (including older peoples care). . However, changes to the clinical unit management team led to a lack of engagement with ITU staff, making it difficult for clinical staff to develop plans for the future. Staff recognised incidents and reported them through the electronic reporting system. In addition patients consistently spent longer in the emergency department than the national average. We accept all major insurances as well as Medicare and all AHCCCS plans. Have you found an error with this catalogue description? There were systems that ensured children with long term medical conditions were seen by paediatric consultants with specialist interests, for example diabetes. We understand that family members may wish to visit during meal times to help you eat, if this is needed. Staff were caring and compassionate, working to maintain privacy and dignity of their patients. You can find further information about how we carry out our inspections on our website: https://www.cqc.org.uk/what-we-do/how-we-do-our-job/what-we-do-inspection. the service isn't performing as well as it should and we have told the service how it must improve. Data provided by the trust showed improvements in the implementation of the sepsis pathway. However, the trust had made demonstrable improvements in mandatory training rates since our last inspection. However there was inconsistent recording of infection control assessments in patient documentation and we did not observe consistent practice during our inspection. The sepsis link nurse developed a think Sepsis poster which highlighted monthly audit results and a Stop sticker when the pathway was no longer appropriate, to ensure staff used the screening tool and cascaded results to the clinical leads and matron. The trusts urgent and emergency care Friends and Family Test performance (percentage recommended) was better in comparison to the England average. It is a general medical and surgical facility. Aurora Behavioral Health Systems Patient Services team can also answer questions regarding funding. There were business continuity plans in place for use in the event of a major incident. However records indicated persistent delays in completing investigations and contributing factors included those identified by quality audits, which the senior team had not resolved. They are standing by 24 hours a day, 7 days a week to take your call. Bexhill-on-sea, The doctor will prescribe all the tablets and medicines that you need while you are in hospital, as well as any you need when you return home. (877) 870-7012 to begin the admissions process. The board above your bed will state your name, the consultant leading your care and your named nurse. Staff knew how to contact the safeguarding team within the hospital and explained clearly how to make a safeguarding referral. If your medication is not in stock then you may be issued with a prescription to obtain from a pharmacy. Doctors, nurses and allied health professionals worked together to provide integrated care that met the needs of patients. Staff provided good care and treatment, gave children and young people enough to eat and drink, and gave them pain relief when they needed it. Staff truly respected and valued patients as individuals. It shows just 7 Covid patients in hospital across the Trust, with two on ventilators. 5. . Let's make care better together. Our rating of the service was good. Provide an acute frailty service at least 70 hours a week, with the aim to complete a clinical frailty assessment within 30 minutes of arrival in the ED/SDEC unit. We reviewed 3 sets of patient care records. The childrens service was in the process of introducing Excellence in Care audits and the tool included a regular paediatric early warning system (PEWS) audits. The safeguarding team had recently been expanded and was addressing specific areas of the trust where shortfalls in practice were identified. Friends and Family Test results showed a higher than average response rate and the scores were higher than the England average. Admission Care Jobs in Eastbourne - 2022 | Indeed.com Infection prevention and control measures had improved since our previous inspection. Incidents were investigated by senior staff with lessons learnt shared across the trust. Click on the Bus route to see step by step directions with maps, line arrival times and updated time schedules. Records were brief and suggested limited discussion and challenge. Staff felt able to raise concerns, report near misses and report incidents. Where healing starts andthe road to recovery begins. Any women that developed complications during labour were transferred to the acute unit at Conquest Hospital. You will have a small locker next to your bed or chair for your personal possessions. NATIONAL HEALTH SERVICE: EASTBOURNE DISTRICT HEALTH AUTHORITY | The Eastbourne District General Hospital has 337 inpatient beds, and eight critical care beds. The service provided mandatory training in key skills to all staff and made sure everyone completed it. Located in the heart of Eastbourne, the school has the sea and the town centre on its doorstep, while the train station is only a five-minute walk away. Prev 1 2 Next . Data for the period December 2016 to December 2017 indicated variable performance in RCEM audits. Holliers Hill, Bexhill-on-Sea, East Sussex, TN40 2DZ UK Covid-19 hospital admissions are highest since July with ICUs in London, North West & North East worst hit. Inpatient Mental Health Intake & Admissions Process, All of the staff deserve special recognition, What to Expect When Calling a Mental Health Facility, may need to be entered from aurora.boxcarstudiodev.com, Mental Health & Psychiatric Hospitals in Glendale and Tempe, AZ, See what other patients are saying about us, Copyright Aurora Behavioral Health System. This checks a patients dementia and delirium, blood pressure, medication review, visual impairments, continence care plan, call bells within reach and mobility and walking aids. The vision and strategy were focused on sustainability of services and aligned to local plans within the wider health economy. Any other browser may experience partial or no support. After the inspection we requested further documentary evidence to support our judgements including policies and procedures, staffing rotas and quality improvement initiatives. The majority of staff reported positive changes in their workplace culture and spoke of approachable and supportive middle managers. All those we spoke with were clear who their immediate manager was; this was not the case on the last inspection visit in 2015. Nhs Trust Hospital Jobs in Eastbourne - 2021 | Indeed.com Skip to Job Postings , Search Following our report in January 2017 it was highlighted that the outpatient service must develop play services in line with national best practice guidance. Alongside the falls assessment an individual needs assessment is completed. There may be occasions when the only bed available is in a mixed sex area. Slippers or shoes that fit properly, to avoid slips or falls during your stay in hospital. we have taken enforcement action. The unit is run by a group of core midwives and maternity support workers (MSWs) and is supported by the community midwifery teams. This information will help us make improvements to the website. Pyjamas or a nightdress, and a bed jacket, cardigan or dressing gown. Systems and processes were in place to assess, monitor and manage risks to patients. . Nhs Trust Hospital Jobs in Eastbourne - 2021 | Indeed.com Mental health services were provided by another trust. The trust had made clear improvements to the way health records were managed across the organisation. Leaders and staff understood and knew how to apply them and monitor progress. Patients and relatives said staff go above and beyond and the care received exceeded their expectations. Explore Your Treatment Options : You . Options for food and drink had improved for patients in the clinical decisions unit but audits of the use of the malnutrition universal scoring tool (MUST) noted poor compliance with trust standards. At the time of our inspection visit it was partially rolled out with a clear timeline for continued introduction of key aspects of the framework.The triumvirate management structure for the division gave clear lines of reporting, clear accountabilities and responsibilities and was known to staff. This meant any child presenting at risk from complex mental health issues after this time, would be transferred to the short stay paediatric assessment unit or Conquest Hospital site for overnight admission until assessment by a mental healthcare professional could be safely carried out. Learn more about PALS. In the week beginning on April 3, 2021, hospital admissions were 85.5% of what would be expected based on historic patterns. Third party children and adolescent mental health services did not accept assessments after 3pm. AURORA BEHAVIORAL HEALTH SYSTEM is Arizona's largest free-standing psychiatric hospital system. Admissions Unit - Eastbourne DGH - Information for the day of your Smoking, vaping or using e-cigarettes is not allowed anywhere on any trust site, including in outside areas or in vehicles, to protect the health of the people using and working in our services. Eastbourne District General Hospital is located on the outskirts of Eastbourne town centre. Infection prevention and control standards were variable. Let us know. The incidence of both pressure damage and falls had shown a sustained improvement over time. Staff were aware of the duty of candour and gave patients honest information and support. 0300 131 4500, Bexhill Hospital Over 98% of surgical patients would recommend the hospital. The environment had improved since our previous inspection all areas were visibly clean and equipment was well maintained. Bexhill On Sea, The intensive care service used procedures to ensure that patients received safe and effective care. The trust was established as East Sussex Hospitals NHS Trust on 1 April 2002, taking its current name on 13 May 2011. Consent was obtained in accordance with the trust policy and guidance from the professional regulatory bodies. There were times still when patient records were not available for pre-assessment clinics and consultations. To contact PALS at this hospital: phone 0300 131 4784. email esh-tr.palse@nhs.net. Staff assessed risks to patients, acted on them and kept good care records. EMU accepted low risk women and pregnant people over 37 weeks for childbirth. Hospedia gives you access to many television and radio stations and a dedicated telephone number. The service managed safety incidents well and learned lessons from them. HE 55 St Mary's Hospital: admission and discharge registers; 1947-1957 . Large amounts of money or valuables, such as jewellery or electronic devices etc. Patients and relatives told us that they were treated with dignity and compassion. Staff worked well together for the benefit of patients, supported them to make decisions about their care, and had access to good information. Facilities in the department included a dedicated area for patients with mental health needs and for children. Where the NEWS score was elevated to a higher level there was automatic review by the medical emergency team. 0300 131 4500, Cancel or reschedule your outpatient appointment, Long COVID Assessment and Support Service Feedback, Patient transport and help with travel costs. Leaders supported staff to develop their skills and motivated them to succeed. People could access the service when they needed it. The Epic Health Research Network (EHRN) data show hospital admissions remaining below expected levels through at least April 9, 2021. Services offered were antenatal care, day assessment unit which ran on Mondays, Wednesdays and Fridays, telephone triage assessment line and low risk childbirth, pregnancy vaccination and postnatal clinics. The unit operated 24 hours a day for low risk mothers. The childrens outpatient unit provided families with various clinics for children living with health conditions. Kings Drive, Eastbourne, East Sussex, BN21 2UD The service used innovative ways to engage with patients and the community to plan and manage services and all staff were committed to improving services continually. We saw real warmth in the relationships between ward leaders and nurses and from the HoN towards their wider team. However the mental health liaison team had introduced monthly multidisciplinary meetings and responsive debriefs with the ED team to review care and effective use of mental health pathways. Standards for the completion of safeguarding training were variable with all staff meeting the requirement for level 1 training. Admissions Unit - Eastbourne DGH - Information for the day of your surgery This information gives you some advice and helps you prepare for your procedure and visit to the Admissions Unit at Eastbourne DGH. All staff received a quarterly newsletter called you said, we said and gives staff information of common risks and examples of learning from incidents. Staff were clear about their roles and accountabilities. Nurse staffing was on the divisional risk register and staff reported that there were often staff shortages that needed to be filled with bank and agency staff. There were 10 times from 1 January 2019 to the 1 October 2019 where the short stay paediatric assessment unit, was closed at the weekends. We'd like to use additional cookies to remember your settings and understand how you use our services. We appreciate your support in asking your friends and relatives to only visit during visiting times. It has 22 beds and two operating theatres and 129 employees. Moving patients at night is only done in an emergency. Your friends and relatives will be able to call you directly (charges apply). This included in the completion of baseline observations and information critical to monitoring patients for deterioration. Please speak to the nurse in charge of your care or area. Eastbourne District General Hospital - Care Quality Commission - CQC Apply to Nhs Trust Hospital jobs now hiring in Eastbourne on Indeed.com, the worlds largest job site. There were readily observable changes made across the trust in relation to never events that had occurred, with learning widely disseminated. EMU accepted women from the main acute site once they had given birth and were able to be transferred to receive extra support if required. Record all patient activity in EDs, urgent treatment centres and SDECs using same day emergency care data sets. AURORA BEHAVIORAL HEALTH SYSTEM is Arizona's largest free-standing psychiatric hospital system. Our ratings reflected low levels of consultant cover, variable compliance with hand hygiene, inconsistent pain management, limited paediatric services and delays to triage, assessment and treatment. 877.870.7012. The discharge lounge is staffed by nursing staff who can care for all your needs while you are there. Staff we spoke to were able to demonstrate an understanding of their responsibilities to safeguarding vulnerable adults. If Aurora is not the appropriate place for a patient, our Patient Services team is very knowledgeable about other organizations and services available and is happy to assist individuals in obtaining the services that best meets their needs. However, some improvements were needed in bed management processes to ensure that patients did not remain in the intensive therapy unit (ITU) longer than required and patients requiring critical care were managed in an appropriate setting. This meant that often children with complex needs did not have access to this important resource. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Ward and departmental safety thermometer results showed improvements across the service. We saw staff interacting in a caring and dignified way with patients with ill mental health and learning disabilities. Multidisciplinary working was apparent across a range of specialities within outpatients. The service ensured that staff had the skills, knowledge and experience to deliver effective care, support and treatment. They provided emotional support to patients, families and carers. They treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They supported staff to develop their skills and take on more senior roles. Phlebotomy clinics had set appointments and focused on calming children down prior to and during blood taking procedures. For example, through the use of practice based competency assessments for a variety of clinical procedures.
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