Find an old refrigerator, plug in, turn on, unload my food, take to the old working refrigerator. Only option home services offered was reschedule appt 2 weeks away on May 14, 2020. It is now 2020 and its not even 5 years old and we are in need of a repair again for the same problem, not cooling. It's a LEMON! The fact they know this is a faulty compressor and still sell them and not want to stand behind them is beyond my understanding. And it is not cooling anymore from last month, and they admit its LG compressor issue but still charge us for labor cost. Still no refrigerator. 412. quit working in July 2019. I was told I have too much food causing air to not circulate. We purchased a Kenmore Elite Grab-N-Go refrigerator in November 2015. I need your advice about Kenmore Elite refrigerator troubleshooting.The F1 error usually means the control board freezes up and the freezer doesn't. You can . Repairman called into LG to get circuit board ordered and the LG tech refused to help him. LG & Sears Kenmore Refrigerator Recall . I need help. I didn't call Sears back and still no response from Kenmore. Compressor never begin cooling or freezing. Repair was 1500.00 and it worked for about 2 weeks. My first Kenmore refrigerator lasted nearly 20 years and my parents always bought Kenmores because they were reliable. We went out and purchased a new refrigerator. I then replaced water filter and air filter thing maybe a sensor tripped. My old linear compressor was made in Korea but still failed. I have another appointment on April 28, 2020 to replace and/or repair free of charge based on the 90 day warranty. Expect to repair again in about 2 years. 4mo ago water stopped dispensing, thought it was clogged. I have a Kenmore Elite model 795.72059.112 frig. I called a local repair company, they said it's a known problem with those fridge, and to get in touch with Kenmore/LG, compressor problem, badly designed. I contacted Sears warranty they sent a technician out today 10/2/19 I was told it would cost me $495 to fix the problem. My light dodo melted a long time ago and my icee maker quit too. Technician says it is the compressor and 3 other parts. On June 29th, Sears Roebuck and Company of Hoffman Estates, Illinois and LG Electronics of Lincolnshire, Illinois, in conjunction with the Federal Government, announced the recall of approximately 20,000 LG and Kenmore Elite Trio Three door refrigerators. LG ran remote diagnostics using my cell found and found nothing wrong, even though I was standing in a puddle of defrosted food juices. There is a class action lawsuit inquiry that everyone needs to sign up for. The product stopped cooling on April 9, 2020. Rave Reviews Called sears and emergency appointment set up for week later! The compressor is not running. The parts are still on back order and now the freezer quit. He informed me the compressor needed to be replaced at a total cost of $850.00. After waiting nearly a month for the service appointment yesterday the tech came and validated that it was indeed a compressor failure. It also was the compressor. ft.). I called the number and was taken back to Sears who said that the fridge is not under warranty. I notice this is only for the 3-door models. Ordered it and another week until the origional repair guy came back and replaced the condensor. Paid 50.00 for tech ( from another company) to tell me couldnt be fixed, was sealed system failure. 4.6 4.6 out of 5 stars (39) $9.99 $ 9. They tell me there is no recall for this issue. I called a repairman who checked the unit and confirmed that the compressor was bad. The fix may be as simple as replacing the light bulb in the refrigerator. Since this is a standard depth refrigerator it stands away from the counters so it will fit is a 33 wide by 66 high space. I'm back to square one - stuck with a lemon that still doesn't work, and it will be 2 weeks for anyone to come back to diagnose properly. Waited 3 months for 2 repair appointments - sears will not cover the defective compressors because they only have 1 year warranty. Bought brand new Kenmore Elite in 2016, TWO compressors, CPU board, and today 10/19/21 the temperature in refrigerator was 50 degrees! No one else will touch it either. Less than 3 years later, July 9, 2022, we have a Sears repair person here today who is replacing the compressor. Refrigerator delivered, as a replacement for same model, on 5/23/15. Do these things run all the time? We bought Kenmore 3 doors french door refrigerator in 2019 and the compressor stop working in Jan. 2022. It will be several thousand dollars to replace them. The extended warranty has expired so now I am paying out of pocket for the same repairs. I contacted Kenmore and was given the run around resulting in more stress, disappointment, and anger. Set up the system and said there is no pressure. I called Sears today to inquire about the compressor warranty and was told the compressor was covered for 10 years BUT I would have to pay for a technician to run a diagnostic test even though the manual says that this refrigerator has a diagnostic feature that can be done over the phone. I have not been able to get a Sears person out to fix until the 28th! Still may 9th. For nothing! We were left with over $300 worth of spoiled food that we were never compensated for, even though the extended warranty claims to cover lost food. They should have recalled the compressor and notified all their customers that it would be replaced. I have a Kenmore French door / bottom freezer - Model 795.72053.110 that we purchased in June of 2011. Fridge quits cooling and freezing. I bought a Kenmore Elite in May 2014. Aug 31, 2016 has just failed to cool on July 9th, 2019. I advised that my Wife is Disabled(Stroke) and I have 4 boys ages 11-13 and I have to go to the store before every meal and buy fresh food and throw out whats left. This a very poorly made appliance from Korea and quality control from their production line is obviously not in place. I scheduled an appointment with Sears Home Repair, but the first available appointment was on July 18, 2022. Had someone come to diagnose the problem as my Sears appt was 2 weeks out. I called scheduled they called rescheduled another week and a half out said the tech called in sick 1 day equals 10 days. Looks like another class action lawsuit is needed for these Kenmore refrigerators (apparently shady LG parts STILL being used ! In September 2018 the Ice Maker and Water Dispenser stopped working I called in to my LG Warranty amount and was given Claim #1403xxxx about an hour later my wife told me everything in the Freezer was thawed I called back added that to the problem. Either way it is bad business practice and the consumer needs relief. I purchased a Kenmore Elite refrigerator in January 2017, Model# 795.74025.410. Good times. 1000 dollars to have it fix. The money is one thing and the stress, frustration this has been causing our family is another! I have lost all of my refrigerated and frozen items. I didn't think I needed to buy it because most refrigerators last longer than a year??? Finally said bad compressor, said that cpu board was not compatible with their "Universal Compressor"and I would have to purchase a new board for the repair. A: Your Kenmore refrigerator should still work. When I questioned him about the brand of the replacement part, he informed us that he would be replacing the compressor with another LG compressor. Please help!! They got us any way you look at it. What we got was a Sear what we got was a Sear's authorized service tech who came out took a look at the refrigerator diagnosed the problem and said it was the compressor. I called back explained everything once again and LG rep says they had to call repair service to verify what actually was the issue. Did I mention all the food is lost. I had to buy a new fridge because they couldnt get a repair guy out until December and I had to host Thanksgiving. I have an LG MODEL # LFXS30796S purchased in Jan 2019. I bought a Kenmore French door on Black Friday 2016 and put in use on Sept/2017 ( because my house was being built during that time). The is the first time that we have ever experienced a situation like this with a Sears product! My 2019 Kenmore 3 French door refrigerator stop working and cost me over $1000 for replacing LG linear compressor. Purchased kenmore elite refrigerator 795.73033.410. Two weeks. History would suggest that we will be in the same position in another 6 months down the road. Model # 79574307810. Location. Scheduled appt for repair 4/17/20. Repair man to come in 10 days. I thought this refrigerator should last at least 10 years but we got less than 4 years service from it. Compressor is still under warranty. Again now March 2020 same issue. I then called into LG trying to explain what is going on and the woman hung up on me. I have the same issue as many of the above individuals. I was made aware of that my Kenmore is a LG refrigerator and about the lawsuit when when I spoke to a local appliance repair technician which cost me $120.00. I called and was told they couldnt get to me till next week and I would have to pay 99 dollars just for them coming out. I've heard there are just a couple manufacturing facilities that make the parts for almost all the appliance companies, so it was confusing to me to know for sure when we bought our new house, with all LG appliances, whether we should walk away from the sale or go with it. Amazon Music Stream millions Sears only offered a 20% discount for the service and I am sure I will have to go back thru the whole ordeal each and every time this happens. I would gladly push this refrigerator to the curb. Refrigerators should last more then 2 yrs. Our appointment time was between 1pm and 5pm. When I called Sears, they were not the least bit helpful. On Friday 8/10/2018 I came home to an entire fridge and freezer of melted spoiled food. later it failed. Was told by LG that the company (which they referred) I called for repairs was not an LG authorized company. The repair places around here stopped because they would replace parts and the frig still didn't work. He advises purchasing a new refrigerator. It is now 5th year, and I give up. Anyway, I told support tech about class action lawsuit and any fridge with 10 years on the compressor warranty has 5 years labor and parts. I would be out $1100 for repair. The compressor motor was very loud. Once he came in he then remembered the situation and said "you need a new circuit board." Paid over 2800.00 for it and was assured by the sales person that the problems with the compressor had been corrected on these newer model. It will take a week for tech to look at the compressor. We contacted Sears and were told that we had to call LG. Purchased a Kenmore Elite refrigerator model number 795.75043.610 and date of production was May of 2017. Original review: Jan. 19, 2023. Turn off the new beautiful noisy refrigerator open the door to allow the ice to melt for two days. Be the first one to find this review helpful. My husband and I purchased an LG French door refrigerator January 25, 2021. Purchased an LG made Kenmore elite in Feb 2017 and it lasted until May 27th of 2022. By August 2020 developed a noise. Do we qualify for the class action suit? Let's file another one. Good, Lord, people run! Today is 1/17/22 just to see what Sears do. I would love to join in the future lawsuit!! Today, my 'fixed' refrigerator is set at the coldest settings it has avaliable and I have thermometers in each compartment, the top fridge, set at 34 is actually 42, the middle drawer is set at 29 and is actually 35, and the freezer is set at -6 and is actually at 26. It started making noises off and on, getting more frequent. The repair said the compressor gone bad. We had a tech come to check it and the teach said the compressor and cooing coil were no longer working. Because the fridge is still under warranty in order for the parts to be covered I was told a Sear Technician needed to diagnose it. Trying to recoup the cost paid for labor and food lost. I can see why now. I believe it should be. Bought and installed new from Sears in 5/17. This is well over $1000. This is total bs especially when LG knows about the defects. Our food has spoiled and we are without a refrigerator for at least week while we are under "stay at home" protocol. Now looking at a repair bill of over a 1,000.00. Another year later and we are having the same issue. Just last month, we had to have the ice maker replaced because of a leak. Last week I started to smell a rotten smell in my kitchen and could not figure out where it was coming from. First one we thought was odd but 2 in 9 years. Every time I call I get the run around between departments. We made an appointment with Sears technician but they failed to show up. We have been without a fridge now since then as the Sears Repair . Refrigerator stopped working March 2020. Sears said sorry, no warranty. I'm disgusted! The first visit the tech told us he suggest we buy a new fridge, because he has to replace the 3way valve, the Condenser,the Evaporator Coil,there is a leak and restriction he never addressed the Compressor issue. Bought a Kenmore elite in two months and it would cost me$800 to fix it. Sign in Submit a Complaint. I was just not convinced and asked him to order a new circuit board, which he reluctantly did. I then called Sears. The refrigerator model number is 79574023412. It's been 9 days since we called to put in a claim to have the refrigerator repaired and they have not sent out a tech who can diagnose the issue. Kenmore Elite Refrigerator model 795.74023.411 Bought Kenmore Elite refrigerator model 795.74023.411 on 1/8/2016 for $2599.99 on 6/4/2020 it stopped cooling. This is freaking pitiful!!! Called some else that addressed in 2 weeks. He told me to go out and purchase a new fridge. Scheduled a tech to test it and the day before he arrived, the freezer completely stopped cooling. This unit is made by LG. bought a Kenmore Elite in June of 2016 based on salesman's recommendation and product brochure advertising long life, high efficiency and quiet operation Ha! My LG refrigerator has died twice (compressor failed twice) withing 4 years since it was purchased. I called sears and told them and they gave me another number to call, so I called and waited on hold for 30 minutes, I explained again about the fridge. I purchase a Kenmore elite refrigerator in 2016 3 yrs. 210) everything was good until 4 months ago when the ice maker stopped working. A faulty compressor means the refrigerator is not able to stay cold thus causing loss of food. HELP. Sears comes out, looks at it, and looks at me and said it was garbage and to start looking for a new fridge. We have basic fridges 20-30 years old in the break rooms at work! Talked to 5 different repair men. We requested a second visit, the same tech showed same story about the bad parts, this time I asked him again hiw can all these parts failed at same time. Kenmore review: kenmore elite model 795.74043.412. Kenmore Elite was purchased 4 years ago and compressor failed. Sounds like not worth it. We purchased our Kenmore Elite 7/18. We bought a Kenmore side by side refrigerator in 2020. Kenmore Fridge is Not Cooling. They said we had the door open too long the day prior. Correct, if the compressor and fans are running and you are getting NO FROST at all, that indicates a sealed system problem, most likely a bad compressor. I love the look of it and it is easy to use. ft. 2-Door Compact Refrigerator - Stainless Steel. Cost is around $1300.00, This is BS, anyone with suggestions. Quit cooling 4/9/20. No one will touch LG! Where is the circuit board? I thought we bought a top-of-the-line refrigerator Kenmore Elite by LG model 795.74023.411 in 2016 paid over 3 grand in November 2021 lost all items in it. I've checked on a recall it not on any recall list. Still waiting for parts and unit to be repaired. IT IS ONLY 4-5 YRS OLD. My number is 795.71053012. I am disappointed in the tech's repair service, the product unreliability, and the loss of spoiled food twice. All meats, and some vegetables going baby ever since. A leaky ice maker can be annoying, and when it comes to the Kenmore refrigerator 795, the ice maker may leak into the freezer, ice bucket, ice bin, or floor. This is disgraceful and we will never purchase anything from Sears again. When I explained where the warranty information came from, they said I had to call Kenmore. It is not even 2 years!!! Every manufacture are the same but how they handle the issues or stand by their products determine customer loyalty. NEVER ever would I recommend LG. Compact Refrigerator - Stainless Steel. We purchased our Kenmore Elite model #795.73167.610 in August 2018 with extended warranty. The first is model# 596.72003016. Purchased LG Kenmore Elite refrigerator in July or August of 2013. We will NEVER buy another Kenmore appliance, nor will we buy LG (the actual manufacturer of all of our faulty Kenmore appliances). I would like to get in on a class action lawsuit but at 76 years old not sure how to do that. They make em pretty and fancy looking like the high ticket appliances, but they are junk. When you call Sears they just put you on hold.