In addition to delivering innovation on gap.com sites and driving the companys data and analytics strategy, she led its Hyderabad (India) Development Center. Pin 0. The company also sells its products through its Website, jcpenney.com. Some of the companies that the DoNotPay customer service tool works with include: DoNotPay was created to help make your life easier and less stressful. "We're happy to share that JCPenney has . I PLACED AN ORDER ON 12/6/22 FOR 2 RESTONIC SCOTT BROS. TWIN XL MATTRESSES.. If you're a reporter with a question for Target's Media Relations department, please contact us using the below options. The company also sells its products through its Website, jcpenney.com. Wilson is responsible for leading and developing strategies to enhance inventory management, lower cost of goods sold, and restore profitable growth. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Jcpenney is a public company. jc penney company inc jc penney company inc jc penney company inc jc penney company inc the jc penney company inc jcpenney JCPenney Global Presence Search All Employees JCPenney CEO Marc Rosen Chief Executive Officer Phone Email Then the customers that they were helping walked away with nothing in their hands, so I got tired of waiting because neither of them came over to ask me if I need help and I was prepared to spend some money to my grand-daughter's earrings and a bracelet that plus a watch for my son that he asked for (G-Shock) at this point I was angry so I called the store which it took 2 calls to get though a manager to answer, he wanted me to talk to the person that trains the sales people and I asked why because apparently she not doing her job in training this people in the first place. Sr.manager- Responsible Sourcing (south Asia, Middle East And Africa), Retail Specialist | Demand Analytics | Sneakerhead | International Marketer | Avid Runner, Director For Regional Legal Affairs & Senior Counsel - North & South Asia, Ea & Project Co-ordinator To India Head & Hr Head, Consultant - Heading Learning And Development, Associate Director, Merchandising Operations, Pricing, Planning & Allocation, Vp Product Development & Design - Women's, Executive Vice President, Chief Information & Digital Officer. Prior to JCPenney, Phillips served as the CEO of Mizzen + Main in Dallas where he led the premium performance menswear brand while navigating new dynamics and challenges as a result of the Coronavirus (COVID-19) pandemic. To open a Action Request,call AP Support or use the, .Keep the AR number for future reference.If you need additional assistance,request AP support to escalate your AR number. It was founded in 1902. officer role, in which she developed the groups multi-year growth strategy. JCPenney headquarters are located in 6501 Legacy Dr, Plano, Texas, 75024, United States, JCPenneys main industries are: Department Stores, Shopping Centers & Superstores, Retail, Retail, JCPenney appears in search results as JC Penney Corporation Inc, Jcpenney, JCPenney Optical, Department Stores, Shopping Centers & Superstores, Microsoft Windows Presentation Foundation (WPF), Get Free Access to JCPenney Contacts Info. We keep your data private and share your data only with third parties that make this service possible. Submit a complaint and get your issue resolved. Bala earned a masters degree in engineering technology from BITS Pilani in India. Discuss the issues you have had with JC Penney and work with their customer service team to find a resolution. SO MUCH FOR CUSTOMER SERVICE!! Thanks! .tg .tg-c6of{background-color:#ffffff;border-color:inherit;text-align:left;vertical-align:top} Thanks! .tg .tg-fu5n{background-color:#ffffff;border-color:inherit;color:#e71324;text-align:left;vertical-align:top} We are more than happy to help. Initial JC Penney complaints should be directed to their team directly. Talked to the manager of customer relations who told me that he would personally work on this. Home; Top 200 Companies; . @jcpportraits will reach out to you for a resolution., @Smiffer511 Hello Samuel, We are so sorry to hear this. Duennes joined JCPenney in May 2012, as east region senior director of supply chain operations. He began his career at Ernst & Young, providing strategic retail advisory services. Description of order from Pennys ordered Oct. 31, 2022 a Liz Claiborne robe and socks for $239.76 order # 9194. I am very upset today over the way this was all handled. - 4 hours ago @MichalskiJanet Hello ,We are sorry to hear of your troubles. Previously, Osborne held the position of senior vice president and general merchandise manager for Beauty and Center Core for Hudsons Bay and spent 18 years at Harvey Nichols with a position on the board as director of concessions and beauty. EDI invoicing, EFT, electronic payment statements. Share 0. I just looked (Jan.5)to see when the earrings should be due and THIS ORDER HAS BEEN CANCELLED!!! Mullen is responsible for leading the growth of the Companys e-commerce business as JCPenney reimagines how consumers experience JCPenney no View Anthony Beatty's email address (a*****@jcpenn***.com) and phone number. Laurie Wilson joined JCPenney in 2019 as senior vice president of planning and allocation and pricing, reporting to Michelle Wlazlo, executive vice president, chief merchandising officer. @CaliKaye1993 Hello, We are sorry for your troules. .tg .tg-voov{background-color:#333333;border-color:inherit;color:#ffffff;font-size:medium;text-align:left;vertical-align:top} Lauren Tessaro joined JCPenney in August 2019 as vice president, divisional merchandise manager of intimate apparel, sleep, lounge, active and swim, reporting to Michelle Wlazlo, executive vice president, chief merchant. With over 35 years of retail experience at JCPenney, she has held merchandising positions of increasing responsibility in stores and in the Home Office, including vice president, product development services, and divisional vice president, product design and development. You can find the contact information for your closest JCPenney Optical by visiting our store locator page. Phillips holds a Bachelor of Science degree in organizational behavior from the University of San Francisco. Imagine my consternation when, landing on the Payments page I could find no way to submit a payment other than submitting my bank account and routing numbers! Thank you for allowing us to communicate with you through DM for a resolution. We are an independent directory of contact information that enables consumers to quickly and efficiently find appropriate contact information and discus their own complaint experiences with other internet users. JCPenney is one of the nation's largest retailers of apparel, home, jewelry, and beauty merchandise with a growing portfolio of . South Point Shopping Center 1380 HWY 20 W., Mcdonough, GA, 30253 (770) 957-0312, Westroads Mall 800 N. 98th St., Omaha, NE, 28303 (402) 397-4600, Augusta Mall 3450 Wrightsboro Rd., Augusta, GA, 30909 (706) 736-1201, Gateway Mall 68 Gateway Mall, Lincoln, NE, 68505 (402) 466-2222, Riverdale Center 4185 Riverdale Rd., Riverdale, UT, 84405 (801) 621-2575, Shops @ Moore 2400 S. Service Rd., Moore, OK, 73160 (405) 237-1542, Shackleford Crossing 2600 S. Shackleford Rd., Little Rock, AR, 72205 (501) 224-0347, .tg {border-collapse:collapse;border-spacing:0;} Prior to joining JCPenney, Plaines was the executive vice president and CFO at Jones Lang LaSalle (JLL), a leading global commercial real estate services company. overflow:hidden;padding:10px 5px;word-break:normal;} The login page will open in a new tab. SVP, Product Design, Trend & Brand Management. Contact Directory Login > Tools > Contact Directory AffiliateSwitch Contact Directory Print jcpenney Contacts for Supplier Inquiries To assist you in doing business with jcpenney, please use the information below to find the department and method of communication to use when you have questions. I will never shop there again. Keith Melker joined JCPenney in 2023 as chief transformation and strategy officer, reporting to Marc Rosen, chief executive officer. Corporate Phone Number: . Senior Executive, General Merchandise Manager. Here is a breakdown of what will happen when you use DoNotPay to get compensation from JCPenney in small claims court: There are several companies that have long wait times when it comes to their customer service departments. The earrings were supposed to be delivered to my house December 20-22, plenty of time for Christmas.I called to inquire about the sets of earrings on January 2, 2018 as they NEVER ARRIVED and I had to make last minute Christmas purchases for my wife and Daughter-in-law. It was suppose to have went to my mortgage Co. As soon as I discovered the error I contact my Bank but they couldn't stop it and they suggested I contact JCP Which I did. She started her career in investment banking and mergers and acquisitions at UBS. Phillips joined the Company in 2021 and is responsible for leading the brand work and developing merchandising strategies for the divisions. Copyright Coporate Office Headquarters -2023. The latest complaint Mattress warranty replacement was resolved on Dec 06, 2021. Shop the latest styles in women's clothing and check out the variety of women's dresses available at amazing prices. Thanks! padding:10px 5px;word-break:normal;} View Openings. To write a complaint about JC Penney and get an answer from the officials of JC Penney, Complaintsboard.com's objective complaint writing and answer providing system can be used. overflow:hidden;padding:10px 5px;word-break:normal;} I was given the answer to ck back Share your photos and videos with others to prove the truth of your words. How To Contact JCPenney Corporate Office Headquarters HQ: J.C. Penney Company, Inc. 6501 Legacy Drive Plano, TX 75024 USA. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products, home furnishings, and appliances, as well as provides various services, including styling salon, optical, portrait photography, and custom decorating. She led the $1 billion neimanmarcus.com business and oversaw product management, category management, site merchandising, performance marketing, analytics, data science, promotions, drop-ship buying, e- commerce operations, and new sales channels. Each supplier is required to have a single registrar who controls access for that supplier's representatives, including removal of former contacts. She stepped into the role of Chief Supply Chain Officer in 2022, also reporting to Marc Rosen, chief executive officer. Jcpenney has 37003 employees. She also served two years as an expat in Bangalore, India, building a state-of-the-art technology development center. JCPenney is one of the most recognized clothing stores in the country. He is responsible for overseeing all aspects of JCPenneys Home merchandising strategies, ensuring alignment and congruency across categories to create a compelling shopping destination for our customers. Search for the company youd like to call. It was founded in 1902. We embrace our responsibility to our associates, customers, and communities to treat our environment and each other as we want to be treated. Before FULLBEAUTY, she was vice president of merchandising and production development at Cupid Foundations Inc. and spent six years at Lane Bryant in various leadership roles. We apologize. He holds bachelors degrees in management and finance from the University of Texas. .tg .tg-0lax{text-align:left;vertical-align:top} Conte is a certified public accountant and holds a Bachelor of Science degree in accounting from Rutgers University. How It Works. You can find contact details for JCPenney above. Rosen is focused on leading transformational growth through the next era of the business and strengthening omnichannel capabilities to deliver a seamless shopping experience for customers however they choose to shop. Other reasons to reach out to JCPenney's customer service department include: Some customers also contact customer service to ask about recalled items. JCPenney is on a mission to design, develop, source and offer customers more sustainable products that our customers love. Plaines is a member on the board of directors of Nielsen Holdings plc and The Clorox Company.