We have a Polaris 825 and one of the trac belts keeps coming off. Where a cleaner is spending too much time on the walls, the foam pieces can be removed to encourage more floor time. Tons of suction, but the vacuum just isnt moving around the pool (or at all). Cleaner Does Not Move on Startup A faulty electrical connection is the main cause for startup issues. If you reduce suction power to the cleaner, by closing a valve slightly or by opening the flow regulator, if you have such a device connected to the skimmer, it should reduce the behavior and not climb walls so much. If the pump being too large is the issue, a small bypass can be created, with a 3-way valve, to send some water around the filter, unfiltered, or a larger filter I suppose, would also be a good choice. all cords are plugged in.. Hi Kathy, Robotic pool cleaner I presume, check that the TEST button on your GFCI outlet is not tripped, and check the circuit breaker too. Filter then sucks air in and pressure drops Check all the belts and pulleys for proper position and tension, and the wheels for proper alignment and movement. DE filters can also bypass debris with a missing air bleeder screen or sock. If your cleaner gets stuck on or under your pool ladder, install a ladder guard kit. Summit Aquatics in Blue Springs, MO. Dilute the pool water. Other cleaners have too much height between the cleaner and the floor, to suck up algae or dust. Here are answers to some of the most frequently asked questions to help you identify pump problems and how to fix them. By Pool Cleaner Model Browse support pages for your specific pool cleaner model. For gunite pools, a more drastic method would be to shave off the plaster or fill in with more plaster in that area to make it smooth. I have the Aquabot x4 Model 200 and it spends most of its time on the walls or trying to climb the steps. Pressure side cleaners operate on the pressure side of the filter pump, which pushes water into the cleaners booster pump. Use the pool brush (great exercise), to brush the pool early and late in the day, when its not so hot outside. Also, did you cut the hoses to fit the pool, shortening each in equal lengths? Hi Marla, the Compass cleaner is made by Jacuzzi, and I dont see any retailers carrying parts for it yet. One should be placed just after the back-up valve, which should be about 30 from the cleaner head. Filter is completely cleaned, (basket, cartridge filter, its all cleaned and not clogged). EXCELFU 6472-841 Pool & Spa UV Bulb Replacement for Jacuzzi and Sundance Spas Hot Tub ClearRay Water Purification System, Complete Assembly with Gasket and Connector + Instruction Guide 4.2 (63) $2899 FREE delivery Tue, Mar 7 More Buying Choices $27.83 (2 used & new offers) Jacuzzi Pillow - Oval J200 Gray Snap In 2008 J-230 2005+ J-270/280 This Polaris is on a separate pump. Check valve, air leaks, faulty seal, cracked lint pot lid, etc. In such cases, redirecting the eyeball fittings or nozzle can fix the problem. Remove the cleaner from the pool and unhook the hose from the top of the to release the tube and diaphragm from the main cleaner body. If the cleaner is receiving power, but not moving, faulty or old wiring is likely the cause. Robotic cleaners are independent of the filter pump, and get their power from a standard power cord. Models. What you have to do is put the pool pulse on the end of the hose . Report. CLOGGED FILTER (High PSI) - Again, if water can't get through a clogged filter, you will have less water flowing out of the filter. For some robot filters, fine silty dust will pass right through. If you had a stronger pump that would help, however you cant just upsize the pump without also upsizing the filter, (unless your filter is already over-sized). This should free the Jet Valve System of any debris. Hi, that could be low suction from a not very powerful pump, or other pipes also open like other skimmers or main drain, or loss of suction at hose connections between cleaner and skimmer. Is there an adjustment on the wheels to give it a bit more clearence? This starting the r d of last season and behaved the same first time in the water this year. Remove any debris and check for damages to the skimmer and strainer baskets. Serving Novato and the Surrounding Area. If your pool cleaner gets stuck on the main drain cover because its raised above the floor, install a Unibridgeto keep your cleaner from getting stuck on raised floor fittings. For flow below 5 or RPMs below 11, you will need more flow. This is the most common . SAND BACK TO POOL. "logo": { A clogged basket or dirty filter are the two main causes for a sluggish suction side cleaner. Is there an option like this for the bottom of my stairs? If placed gently on the deck, with bag removed and booster pump on, the throat jets should shoot 12-15 ft in the air, and the same for the thrust jet and sweeper tail. Learn more about pool care and repair. Have a Polaris 9350, which I have been using since I opened the pool about 10 days ago. Hi, good question. While you have it detached, check to find out if the quick disconnect is broken. How do I adjust the pressure? If that screen gets clogged, your pool cleaner will protest by freezing in place. Any suggestions on a fix? It may not need to be a larger pump (in horsepower), because Closing the jets wont have any effect on the suction, other than maybe make it worse. Pool Rehab was started in the belief that pool tile cleaning can be done with everything it takes from start to finish to . If the water flow through pump is always tedious to obtain at start-up after cleaning the lint basket, then an examination of the system to establish a reason and correct the cause is recommended. Im a pool cleaner. "address": "", I would suspect the top wheel on the P825, but not sure. Suction pool cleaners work based on your pool pumps water flow. Pressure side pool cleaners need about 30 psi to operate. Hi Matt, are you using the compression adapter, the blue threaded adapter to connect the hose to the regulator? Schedules: Pool pump is on 0900-1500 (6 hrs) daily, cleaner is on 1100-1300 (2 hours) daily. FAQs. Jacuzzi Hot Tubs and Spa Owners Manuals The cleaner pumps water but doesnt moves. If it is turning, there is a problem with engagement between pulleys and belts, not the right amount of tension. The default setting is 11 oclock, but placing it at 1 oclock will give the cleaner an opposite cleaning pattern. If your pool cleaner does not clean the entire pool, adjust the cleaning pattern or speed. You should be able to fix most issues on your own. How to Troubleshoot a Noisy Pool Pump There are two main components of a pump: the motor and the housing (and the impeller, which connects the two). Theres a lot of suction when I place my hand on the pipe flowing into the filter however as soon as I connect the kreepy it slows down & looses pressure then after a while gains pressure but has lots of Air bubbles coming out of outlet back into the pool. Secondly, the selector collar inside of the gearbox would be damaged or broken, so you need to replace the gearbox. It has been a problem with our old one too but the new one is worse. So, either your driver motor is not turning on, or it is turning on but is not engaging something, starting from the small T pin on the motor spindle, to the tightness of the belts, or small missing clips or parts that prevent movement. Finally, check that the suction valves are open to give all suction pressure to the skimmer connected to the cleaner. I replaced the pump motor and the impeller, which was severely clogged with grass. As a last resort, place a small boulder in the area, or shorten the pool cleaner hose. }, Pool Equipment; Saunas; I cant get it to stay on the bottom. Air leaks in the hose or connections often cause air bubbles at the return line. Detergents from cleaning compounds getting into the water. An adjustment to the tail sweep screw, tightening the screw, located where the tail attaches, below the head float will reduce water flow to the tail. My pool is 1838. "name": "In The Swim", Whether you have a suction side, pressure side, or robotic pool cleaner, you will eventually experience some problems, like the ones discussed below. Accessories. If held out of the water while running with the bag removed, throat, tail and thrust jets should all spray 15-20 feet. Air will leak into the system if the connections are loose or if the hose is damaged. Ok, when it only goes backwards, that also can be a piston problem. Depending on which cleaner you have, there may be other methods as well, consult your cleaners owners manual, the troubleshooting section in the final pages. Build a Pool Electronic Chlorinator Cell Test inspiration . And, sand and De filters can also bypass debris back to the pool from a missing or misaligned o-ring in a push pull slide valve, or spider gasket in the filter multiport valve. "caption": "In The Swim Blog" I have an aqua jet electric that worked great for 5 years. Another potential problem is an air leak in the cleaner hose or the pump. Also be sure that both internal jets are spraying strongly, and the tail and thrust jet also spray strongly. See if the wheels have an adjustable axle, which is loosened and after moving the wheel, retightened, to make the track more snug. Automatic pool cleaners are an integral part of pool maintenance. I just got a Goplus Automatic Cleaner for my inground pool. Its been working fine. Good luck! Now somebody (either basket or filter) isnt doing their job! Trouble Shooting Disconnect power to motor main circuit breaker to avoid electrical shock. Slipping wheels can cause a pressure side cleaner to get stuck in the deep end and not have the strength to pull itself back up into the shallow end. Older styles also had ball bearings that went missing, or the internal spring may be faulty. Also check the hose to verify that pressure is not lost somewhere along the line. In some situations, the pump runs fine without a cleaner attached, but attaching the cleaner increases the suction pressure, which causes air leaks to appear. This post covers the solutions to common suction side, pressure side, and robotic pool cleaner problems. This all starting happening after I cleaned my filter. It suddenly wont climb walls and it seems to only wanna turn 1 direction. I have a compass pool cleaner and I really like it, it does a great job, but I need to change the cams out, but I can not find any information on what cams I should use. If I lift up the base off the bottom a couple of times it will start to vacuum again but eventually within 15-20 minutes it will stop again. Im wondering if moving the hose floats may help, sliding them down the hose. Well, thats a new one for me! Any type of adjustment to make it behave. The more i turn my 3 way diverter valve to vac position the more i get air and my pool vac wont move. Powered by the suction of the pumps water flow, suction side pool cleaners clean the whole pool in a random pattern while the pool circulation system is on. Even so, you may need to use tools, like straight pliers or needlenose pliers. My Polaris hose suddenly wont lock into place. If equipped, verify your backup valve is working. This post covers common pool cleaner troubleshooting steps to help get your cleaner back into gear! Some modification to the drain cover could also be imagined, like an edge or bumpers around the drain, to deflect the cleaner as it comes close, but this may cause dirt and debris to build up around the raised edge not something Ive ever heard of doing, just a thought that just entered my head, may not be feasible. Suction Pool Vacuum Troubleshooting Tips Something not quite right with your cleaner? IS THERE SOMETHING I NEED TO DO? Free shipping for many products! "contentUrl": "https://x1.adis.ws/v1/media/graphics/i/lesl/its-logo-wide", Eg. Make a small mark on the tire, so its easy to spot a full revolution, and count with a stop watch. If it is loose, remove the lid and check the integrity of the O-ring that seals the lid. Polaris Pool Cleaners Brochure. If those things dont help, I would suggest making some sort of homemade deflector, like maybe a plastic clothes hanger, or brass, something similar that you can wedge in there, and it will stick out of the skimmer by a few inches, but not block leaves coming in, to deflect the hose as it comes by. Other polaris hose tangling problems can occur from bad hose swivels, not swiveling well, or from a hose that is too long for the pool should reach the furthest corner of the pool, plus 3-5 ft. If missing, that is the problem and if you can find it, you may be able to re-use it, otherwise youll need a new tail assembly. Top Pro. This happens to polaris and letro cleaners too some times, the sweep tail can get sucked up into the throat and into the bag. Or if chlorine tablets are used in the skimmer basket would weaken the plastic over time. "publisher": { Flat head with clip on brush. Need help troubleshooting what is wrong with your sump pump? I'm interested too-we received this Compass cleaner (free with purchase of pool heater) and haven't been able to get it to work correctly. Hi Tommy, so its poppin wheelies? I would suggest adjusting the hose floats, there are two, that are supposed to go 12 from the cleaner head, at the end of the first short leader hose, and the other one about 9 past the first one, on the first long section of hose. "@type": "ImageObject", My hose keeps coming out of the dedicated suction line. Holding it underwater, flip it over and shake a bit to let the air escape. If the cleaner moves, you know it's the filter. Most of the time, your pool cleaner just needs a few tweaks here or there, or some pool cleaner parts, and its off and running again. Theres no clogs in the cleaner itself its been taken apart multiple times and runs fine when it is not touching the floor of the pool. 6. It might be too small, or too long to bring the necessary amperage to the power supply box? My problem is my vacuum works well for a period of time but then gets slower and slower until it stops. They arrived on time and diagnosed the problem with my hot tub quickly. Cleaners Salt & Swim Troubleshooting Assistant. (2023) J-200 Owner's Manual. Check the power supply fuse, and inspect floating cord closely those are the usual suspects. About 9 Revolutions per 15 seconds, or 34-38 RPM (per minute), is considered optimum for Letro Platinum cleaners. There are two small foam pieces inserted inside the cleaner, these are on many Aquabots and provide bouyancy. Hi Terry, the hose may have lost the orifice tip? A lack of circulation could be the result of a dirty filter, a low level of water in the tub, or air lock in the lines.