To learn about how we use and handle your information, please see our Privacy Notice posted on our website. We hope that you are satisfied with merchandise purchased from That Fish Place-That Pet Place. Small pets like Gerbils, Rodents, and Hamsters to Larger critters like Guinea Pigs and Rabbits. Knowing what caused the fishs death will allow you to monitor your other fish for signs of similar illnesses and help you determine the best way to prevent the problem from spreading to your other fish. There are many things that can cause a fish to pass away or become sick after you bring it home from the store. Yes, you can. Here are the pictures of our most recent kittens up for adoption. Just because you get our email/catalogs, doesn't mean you are registered for an account. The last store on our list that allows returns for the purchase of fish is a local pet store that offers natural and non-natural pet foods. However, not all pet stores offer a return policy. A Sierra Fish & Pets employs approximately 20+ people. To return the fish to Petsmart, you need to make sure all safety measures are taken. When you add new fish to your aquarium, you always hope they will get along with the other fish that live in it. If you adopt a new animal but cant care for it after a while, return it to the PetSmart store. With only a few conditions here and there, I must say Petcos return policy is not that bad or difficult to follow. In general, all Petsmart outlets should accept dead fish returns within 14 days. If you are not completely satisfied, please contact a Customer Service Representative. 2023 COLD WIRE MEDIA. The return item must be received by Sierra within 10 days or a charge will incur for any amount of the credit applied to a new order. All bikes are pre-assembled by a certified bike mechanic to ensure bicycle is complete and functioning properly. Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. When you follow our online process, a credit will be instantly placed and stored on your Sierra account for 60 days. Bicycles should be reassembled by a qualified bicycle mechanic. They may even be able to print off a copy of the receipt. (10 Reasons), Why Is McDonalds So Expensive? Sierra Fish & Pets. We are dedicated to provide the very best for pets health. However, it is not guaranteed that all stores will accept the return. You will find some of the best quality products for your dog, cat, bird, reptile and small animal. The fish that we keep in our tanks are little members of the family. Friday 11am - 7pm. We do not profit from shipping charges or inflate the prices of our merchandise to cover the cost of shipping because we prefer a more straightforward approach keeping both product costs and shipping costs as low as possible. C.O.D. Have a good and lengthy life with your pet! If you are able to scoop up the fish, you will also be able to get a closer look at it to determine if its breathing. Registration is optional and is not required for checkout.. Stay up to date on New Arrivals, email exclusives & more. If you prefer a Traditional Exchange, Replacement, or Return simply print and fill out this form and use the prepaid FedEx return shipping label included within your package. All returns must be in the original manufacturer box. Shop. Halogen lighting systems supply daylight and heat, T5 and coil UVB lighting gives all the UVA and UVB needed for your animal. 11AM-7PM Mon-Fri Sierra Fish & Pets is located at 601 S Grady Way Suite M in Renton, Washington 98057. Please tell us your preference by contacting Customer Service. Pleasing customers and pampering pets since 1972. Keep on reading to find out! Roxy, our 1 year old, Welcome to Zoom Room Dog Training in Bellevue, providing exceptional dog training, WA S. said: So I know I wrote a 5-star review before, but I just HAD to follow up. We offer a, Kukanagirl .. said: My husband and I took our two dogs to the Grand Opening of the, Christie D. said: We found this business through a Groupon deal. If your merchandise arrives damaged, please contact a Customer Service Representative to report the damage. 601 S Grady Way Ste M, Renton, WA 98057-3229. Enter your order or tracking number. Your email address will not be published. NEW STORE HOURS: If your fish is sick, it may not show symptoms for several days. Reverse Osmosis & Deionizer Water Additives, Freshwater pH Regulators & Alkalinity Buffers, Saltwater pH Regulators & Alkalinity Buffers. Amazing Love The Birds and Baby Water Dragon. But you dont have to worry about that now. Shop all our bird products here. A keycode can be activated by either clicking through the links on an email or by typing, pasting or otherwise manually entering the code into the keycode box during the checkout process. Petco Customer Service will provide the Returns Merchandise Authorization Number (RMA) to the customer with return instructions. No, Petsmart does not accept the return for fish bought from other stores. (Top 10 Reasons), Can You Return Paint At Lowes? Awesome Local pet and fish store. Cat 30-Day Return Policy If you are not completely satisfied with an item, you may return it within 30 days from date received. * Disclaimer: We do not buy, sell or provide service, we only share with you our trusted sources, and experience. THE COLD WIRE IS A REGISTERED TRADEMARK OF COLD WIRE MEDIA. The item must be received by Sierra within 10 days or a charge will incur for any amount of the credit applied to a new order. If this situation occurs, please attain a "Return Authorization Number" (call 1-888-THAT-PET) and follow the shipping instructions for returning unwanted, damaged, or defective merchandise. If the fish is alive and healthy, Petsmart sells the returned fish to other potential customers. California, USA wildlife.ca.gov Joined July 2009 1,256 Following Years in Business: 50. Business Started: 4/1/1972. At first we started as one single store and eventually expanded into a total of 4 full-line pet stores through out the Seattle Metro area.In 1995 we acquired our fish-only saltwater specialty store called Blue Sierra Exotics that specialized in Saltwater and Freshwater Aquariums. For livestock purchases: Return procedures for live or deceased animals varies. We strive to be the very best all around pet store in the Seattle and South King County . These are Petsmart, Petco and Pet Supplies Plus. Returns with a receipt received outside the returns timeframe may qualify for a merchandise credit. Dog Adoption Events at Sierra Fish & Pets every 2nd and 4th weekend of the month. Yes, you can return whichever fish you purchased from the Pet Supplies Plus store. If you are outside of your return window and you dont want your fish, you may still be able to return it to PetSmart, but they will not offer you any credit, refund, or exchange. It includes information about how long your customer has to make the return and which items are included or excluded from the policy. https://www.petsmart.com/help/returns-and-refunds-H0008a.html, How Much Does It Cost To Put A Dog To Sleep At PetSmart, Does PetSmart Drug Test? * Not eligible for special shipping offers. Any deviation from these criteria may result in a restocking fee of up to 30% of the original purchase price. Both fresh and Saltwater. 1. PetSmarts fish return policy states that you can return any fish to the store within 14 days, whether it is sick, dead, or alive. Typically, a higher order total equates to a heavier package. PetSmart fish return policy will give consumers two weeks from the date of purchase to swap or return their purchased fish for a refund beginning February 11, 2021. Yes, Petco only allows returns for sick fish if youre returning in the next 30 days. The email will contain track package button(s), order details, and your tracking number(s). If you are a repeat customer they also give discounts:). Adopt and shop all your cat foods plus toys and treats. PetSmart tests water for free and will be able to tell you what is safe and what isnt. At first we started as one single store and eventually expanded into a total of 4 full-line pet stores through out the Seattle Metro area. They can also get sick when they come in contact with other fish that are kept in the same tank as them. But sometimes there may be incidents when the fish dies within a few days, falls sick or does not adjust to the environment. You will not use any knife purchased from Sierra for an unlawful purpose. Shop here for your small animal products, Copyright 2023 Sierra's Pets Get any bird the correct bird foods or treat stick. Hope you can find this article on Petsmart return policy fish helpful. This credit is redeemable online or in store at any Sierra location. For beginner to expert all the aquascaping rocks and woods plus all the tools, additives and CO2 supplies to go with them. May 21 @ 11:00 am - 3:00 pm. And when it comes to fish, Im very particular about the store brand. However, if you happen to buy live fish, freshwater fish and invertebrates from the Petco online store and face a loss of your marine pet within the guaranteed time period, you can call their customer service for a full refund. In my experience, buying a pet at a random store without any return policy is not the smartest thing to do. Also, the fish will need to have a visible sign of illness identified by the vet so that youre eligible to return. While this is clearly stated in the return policy, it may come down to each store. For live fish and invertebrates, returns and refunds arent offered. Yes, Petsmart allows a return of sick fish within the time frame of 14 days after your purchase. Save my name, email, and website in this browser for the next time I comment. Best place to get your animal needs met and she employs all the young adults around here. Don't forget litter box and cat litter. The return policy allows you to exchange the fish for the same type of fish or exchange it for another type of fish of the same price. Must ship Standard Ground within the 48 contiguous U.S. only. To return a sick fish, you will need a copy of the receipt, and the return will need to be done within 14 days of the purchase date. I. This credit is redeemable online or in store at any Sierra location. They also make the return easier by initiating a refund or exchange, according to your preference. It sells a variety of fish like male and female betta, goldfish, platys, angelfish, and many more. To carry their product, we have reached an agreement with these vendors to not advertise the actual brand name. Is It Possible To Bring Back PetSmart A Sick Fish? We specialize. You cant sell betta fish, or any other fish for that matter, to Petsmart. If you buy a fish from PetSmart and it passes away, you can return it within 14 days of the purchase date as long as you have the receipt. Treat your four legged friend with the latest toys, chews, treats, pet beds, mats and kennels. PetSmart accepts the return of live fish as long as you have a receipt and are able to return it within 14 days of purchasing it. Save. It also allows you to buy many varieties of live fish from its stores. A The phone number for Sierra Fish & Pets is: (425) 226-3215. Sierra reserves the right to change or modify policies including our terms of use at any time without prior notice. If you choose not to use our prepaid label, you will be responsible for paying all return shipping costs up front. Contact a Customer Service Representative prior to returning any merchandise to That Fish Place - That Pet Place. It depends from store to store. Submit your email to receive the latest stories and expert advice If you have already received communications from us, it will expedite the opt-out process if you are prepared to provide us with the exact name and addresses under which you have been receiving communications from us. We . (2023), Does Best Buy Price Match? Come check out our great selection of these and other bird supplies to optimize the birds health. If you decide to exchange your fish rather than receive a refund, staffs at PetSmart may request water from your container to verify that the new fish is safe. Train them with harnesses, head collars, and muzzles. Customers must also make the exchange within two weeks of the onset transaction. Does Petsmart Sell Bunnies? We offer a, Kukanagirl .. said: My husband and I took our two dogs to the Grand Opening of the, Christie D. said: We found this business through a Groupon deal. It will guarantee the fishs secure and efficient transportation and transfer to PetSmart. You may return any unused product within 60 days for a full refund of the item's purchase price to the original payment method used for the purchase. A $8.99 ($12.99 AK/HI) shipping fee will apply to returns for refund. We simply buy the best closeouts, overstocks and 2nds from some of the best manufacturers in the world and pass the savings on to you. (10 Reasons), Why Is Waffle House So Expensive? Sierra has decided not to sell air rifles on-line. However, like humans, it is important to remember that pets sometimes have health problems. to grow your business. Keycode expiration dates can be found in the disclaimer section of each and every email. View all return instructions. Yes, they do. Please call 1-888-THAT-PET for assistance. Print your return label then select the Process My Refund option on the final page of the process. If an "almost gone" label appears next to an item, the sell-out risk is very high. This is why they include purchase receipts on return terms and conditions. You may exchange your fish for another fish of the same type or a different type. Free shipping is never truly free. What Is The Fish Return Policy at Petsmart? as the full amount of these methods of shipping cannot be refunded. Sierra Fish & Pets | Renton WA To swap a fish, you must bring the thing below to the store: Remember that the stores policy requires returns to be completed within two weeks after the first purchase. Attn: Returns 5025 Campstool Rd Store Fish Type You Can Return Requirements; Petsmart: Sick, dead or wanted fish: 14 days return window Purchase receipt ID or driver's license home tank water sample: Petco: Sick and dead fish: 30 days return window for live fish Click picture of the product before returning Printed copy of Cali Bamboo's Return Authorization form Packing slip Re-stocking fee of 25% applicable Keep them heated correctly with heat pads, and temperature/humidity gauges. To track the order on Sierra.com, click on order tracking at the bottom of each webpage in the "support" section, or visit the accounts page and log in. Reptile Reptile Lighting options for your terrarium or habitat. Only one (1) keycode can be applied to an order. returns will not be accepted. Within the 48 U.S., complete the online returns process. There is no provision for selling your betta fish at Petco even if you bought it from them. They have detailed information on their website that tells you everything you need to know about these three fish breeds. This warranty also covers the fish if it is sick or if you just decide it is not the right addition to your aquarium. Sadly, a lot of fish become ill during transportation to the pet store or even from the pet store to your home. Is It Possible To Bring Back PetSmart A Sick Fish? Bring the world of aquariums to your home with our selection of aquariums supplies and fish tanks. The tank is also equipped with powerful 3-stage integrated filtration system and an infrared remote control that allows you to select between several colors and special effects. You can only return it, and the refund will be processed after approving the request. Hop to Sierra for all the supplies to keep your critters healthy and happy. We will first see the return requirements for Petsmart, followed by Petco and then Pet Supplies Plus. Which Item Should You Bring With When Swapping A Fish? You can hope a PetSmart refund takes an average of 5 days to process so that you receive your money in the form of a cash deposit into your bank account. Any item not meeting the condition standards of this policy will be returned at the customer's expense. We are considered one of the top rated saltwater aquarium stores in WA. Look closely at its gills to see if they are moving in and out. Roxy, our 1 year old, Welcome to Zoom Room Dog Training in Bellevue, providing exceptional dog training, Kristin C. said: I needed to get my dogs nails trimmed. Sierra Fish & Pets can be contacted via phone at (425) 226-3215 for pricing, hours and directions. PetSmart allows returning your product in good condition, which means its new or has been used but is still in sellable condition and prepackaged. Save my name, email, and website in this browser for the next time I comment. No. Click on the "Unsubscribe" link at the bottom of any Sierra email you have received. Clients can also replace unwanted fish by putting them securely in a fish tank together with a bill and a proper photo ID. Components and wheels are adjusted, and the bike is test ridden before being disassembled and prepped for shipping. Find a Store. As long as you are returning the fish within 14 days of the purchase date, you can exchange it for a different fish, get a store credit, or even get a refund. Excludes AK, HI, all U.S. territories, possessions and all international orders. Once authorization has been given, package the product in a separate box with crumpled paper or foam for protection. ALL RIGHTS RESERVED. The sale of air rifles is restricted by some federal, state and local laws. Item was purchased within 60 days of return. (2023 Updated), How Late Does DoorDash Deliver? You should inform them that the fish is sick, so they can also put it in a quarantine tank, so other healthy fish are not exposed to it. Come meet some of our adoptable dogs at our adoption event in Sierra Fish & Pets from 11:00 am - 4 pm. Any name printed on the merchandise credit must match the name on the photo ID presented at the time of redemption. Please keep the original packaging, and do not discard the shipping box until the claim is processed or you are otherwise instructed. Keep them active with hamster wheels and run-a-bout balls. Small Animals and Fury friends for any lifestyle and level of care. Most manufacturers allow us to accept returned defective merchandise, but some require that the customer return the product directly to them. They have all the foods, supplies, and habitats you would possibly need to care for your Dog, Cat, Aquarium, Reptile, Bird, or Small Animal. Sometimes when you buy a pet from PetSmart, things just dont work out. Since items tend to sell out quickly; we recommend immediately placing an order for replacement items. Absent such an opt-out, we may share your information as described in the "Privacy Policy" above. Comfort them with tunnels, hide outs, and the correct cage. We welcome you and youre pets to our family. Shop. Yes, if you have purchased a fish from PetSmart and it has passed away, you will need to bring it in with your receipt to get a refund. Choose a category to quickly find the help you need. For returning live animals, it is generally expected that you follow all safety precautions to avoid potential harm to the animal while taking it for return. Our customer service representatives are available Monday - Friday 8 a.m.-5 p.m. EST, we are closed on Saturday & Sunday. All Right Reserved Designed by UNIweb. Within the 48 U.S., complete the online returns process. We . Accessorize your bird cage with perches, ladders, swings, bird baths, and nesting boxes. Yes, Petsmart accepts returns for all kinds of fish that it sells. The unwell fish should then be placed in the bag; never use water from the tap as it may damage or kill the fish. The same as the above cases, if you return a dead fish to PetSmart within two weeks after the purchase date, it will be swapped for credit toward your next fish.