This is certainly not the experience we aim to provide nor how we wanted our food to arrive to you. The restaurant is well designed. We appreciate your taking the time to leave a review, and we hope to be able to serve you again. I've long wondered why a high-end steak house hadn't opened in Worcester. So that we can work to make things right, please reply directly with your contact information, including your name and a phone number. This reminded me of a over priced Longhorns. We look forward to welcoming guests into our restaurant and showcasing the same top-notch service theyre accustomed to from the brand.. We suspected that the party of businessmen near us seemed more promising to the servers, TIP-wise. A long-awaited new steak house in downtown Worcester is now open. Our goal is to always provide the very best food and service, so we are concerned to hear your comments about your dinner order. Made many mistakes. Again very disappointing. From Business: Family Owned Restaurant & Pub - Since 1977 Serving the best of American style foods - roasted meats, burgers, steaks, seafood, sandwiches and daily specials.. Enjoy our New Orleans-inspired appetizers, USDA Prime steaks, fresh seafood, signature side dishes . Paired with Rombauer Chardonnay Service was very attentive. However, there was no good reason for a delay of ten minutes for three of our party to get their desserts after four of us had been served ours. It was uncomfortable. May 25, that it appointed Worcester's Stacey Forrest as the human services agency's first chief operating officer. Due to our new system upgrade, we are requesting all existing users to update their password. The opening was planned for fall of 2020 but was delayed . Ruth's Chris Steak House will open in July in downtown Worcester and accommodate 285 people. Ruth Fertel, the founder of the company, ran the first restaurant for a while after a kitchen fire destroyed it. The Sacramento location offers a special Sunday brunch menu. We were just shocked and were wondering if we were at the pub/bar across the courtyard and not Ruth Chris. The content of this material is not all-inclusive but is for informational purposes only. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. All rights reserved (About Us). This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. First Course: Chicken Pot Pie Ruth's Chris Steak House, which owns more than 100 locations across the country, is reportedly opening a restaurant in Mercantile Center this fall. Me and the hubs and my brother, sister in law and niece. Cookie Settings/Do Not Sell My Personal Information. (Courtesy Ruth's Chris Steak House) 2022 Matt Wright, This location is our first in Worcester, representing an exciting expansion in central Massachusetts that further entrenches us in the areas fine dining scene, said Cheryl Henry, president and CEO of Ruths Hospitality Group. This is always a great place to have a celebration of life. First name. Our waitress was awesome but super overwhelmed and overworked. WORCESTER, MA About three years after it was first announced, a Ruth's Chris Steak House opened in downtown Worcester this week. Thank you for your candid feedback. Ruth's Chris Steak House Dishwasher Fresno, CA Easy Apply 30d+ $16.00-$17.00 Per Hour (Employer est.) I get the quality but I think it's a bit expensive. There's also a small well-chosen wine list by the bottle. As a matter of fact, our son's water never got refilled so he had to drink the rest of ours. The stuffed mushrooms were undercooked and were missing crab, tasted just like bread crumbs with butter. We had appetisers before the drinks ever showed up and were told that if we decide to have another drink we should put the order in right away (before we even tried the first one). VERY HIGHLY RECOMMENDEDMore, Stopped in to the bar for an appetizer and a glass of wine. Thankfully, we don't have to" more. ABOUT YOUR STEAK: Ruth's Chris specializes in the finest custom-aged Midwestern beef. Spilled drinks. She hired an all-female single mothers staff and included her own recipes in the menu. Happy Hour The Worcester Ruth's Chris restaurant will be located at 4 Mercantile St. next to the new Mercantile restaurant, which opened in early April. "My wife and I go to 111 Chop maybe 2, 3 times a year. Manager was great, we were compensated for it. Ruth's Chris Steak House - Worcester offers takeout which you can order by calling the restaurant at (508) 492-0525. None of us had been to Ruth's Chris because it is so new to the area, but we were all awareof their national reputation so we agreed to try it. Ruth's Chris Steak House - WorcesterResponded on February 22, 2023We're glad to hear that you enjoyed your evening with us. Food. It is located at 4 Mercantile Street and brings an unmatched dining experience to the. Please allow cookies to continue reading. Most people expect a higher level of service when you dine at a pricey restaurant like this one. The food and service were excellent. We told him the name that the reservation was under. He sat us at a table with this other party in the room. The Crab Cakes (2) came on a sizzling platter at 500 degrees, all large pieces of crab meat, really good. We believe in treating our team like family and providing an environment where you can be yourself and grow professionally, while delivering . Steak was cooked perfectly and sides were delicious! The prices are steep, but the food is well worth the cost.More, Christmas Eve. The restaurant's hours will be Sunday to Thursday 4 p.m. to 9:30. My sons Coke showed up through the meal. VERY HIGHLY RECOMMENDED. We would welcome the chance to make things better. Ruth's Chris Steak House - WorcesterResponded on January 21, 2023Sarge, hospitality is a source of great pride for our company and when a guest feels that he or she has not received the service that is the hallmark of the Ruths Chris name, we take those assertions seriously. Get hyperlocal forecasts, radar and weather alerts. Service was excellent throughout. Cheesecake for dessert was fantastic! The kitchen was firing on all cylinders. The restaurants hours will be Sunday to Thursday 4 p.m. to 9:30 p.m., Friday 4 p.m. to 10:30 p.m. and Saturday 5 p.m. to 10:30 p.m. Our bill was $245.00. Since Ruth's Chris was founded in 1965, the most important ingredient in our recipe for success has been a team of hard-working people with a passion for creating special experiences for our Guests. The new Worcester restaurant will. It was a simple coke yes but that should not happen. Since Ruth's Chris was founded in 1965, the most important ingredient in our recipe for success has been a team of hard-working people with a passion for creating special experiences for our Guests. Do Not Sell or Share My Personal Information. Willowbrook Restaurant. As to the foodit was nothing short of fabulous. The Worcester Ruth's Chris, 4 Mercantile St., is open Sundays through Thursdays from 4 to 9:30 p.m., and from 4 to 10:30 p.m. on Fridays and Saturdays. Reservations are recommended for large groups. Ruths Chris offers its guests a one-of-a-kind experience whether theyre celebrating a special occasion or enjoying an intimate dinner. Thanks for the great review! Food was delicious but the service was subpar. The host left the menus on the table and said "your server will be right over". I have tattoo's, nothing against it - just not the place to show it off. 2022 Fact Book: Doing Business in Central Mass. Ruth's Chris Steak House has confirmed to WBJ it plans to open its location at 4 Mercantile St., Worcester on Aug. 1. The cheapest item on the menu is SOFT DRINKS, which costs $3.25. I love the glass wall, facing the street, letting in a lot of light during our early dinner, and it's nice to see the action on the street. This kid had a smile that lit up the room.He added to our experience, and was very attentive. Second Course: Sausage Ragout Orecchiette Ordered a rib eye, over cooked. Seriously good. The steak was good. The nationally-ranked restaurant is expected to open in the downtown space next fall. Ruth's Chris Steak House in Worcester serves the finest USDA Prime beef available, broiled at 1,800 and served on 500 plates, so your steak stays hot, juicy and delicious from first bite to last. Ive been to many Ruths Chris locations around the country and Ruths Chris Worcester is now right at the top with my other favorites. We hope the staff exceeds our expectations! Apply Join or sign in to find your next job. Worcester Business Journal presents a special commemorative edition celebrating the 300th anniversary of the city of Worcester. Create a new password. Fri, Sat 4:00 pm10:30 pm But we noticed that there was no conversations between the staff and the customers at the bar. We are honored to bring this new Ruths Chris location to Worcester and serve the community and those that live in and around the area, said Matt Williams, general manager of the location, in a press release. From the moment we walked in the door. The food was consistent and very enjoyable. Sign up for free Patch newsletters and alerts. Use of and/or registration on any portion of this site constitutes acceptance of our User Agreement, Privacy Policy and Cookie Statement, and Your Privacy Choices and Rights (each updated 1/26/2023). Served with Coffee & Tea The Crab Cakes were another winning appetizer served on their signature piping hot plate. Thank you for taking the time to leave a review, and we hope to have the chance to serve you again. The content of this material is not all-inclusive but is for informational purposes only. Would you please contact via private message and share more about your experience? 2023 Advance Local Media LLC. We made a last-minute reservation at this new steakhouse and were pleasantly surprised to find they were able to seat us. After no one came to our table to greet us for 10 minutes we got up and went to the bar - which had open seats. 3 Farm St. Blackstone, MA 01504. New York Strip* 16 oz USDA Prime, richly flavored, slightly firmer Petite Filet* We realize that celebrations are special moments, so we are very concerned to hear that your experience wasn't what you were expecting. We both feel if we are to spend our hard earned money - we deserve the experience along with good food. Paul, manager, stopped by our table, and was receptive to our compliments on the staff - because they were amazing. Last name. Both were served hot and were great accompaniments to our steaks. As part of the pre-opening celebration of the new location, the company raised $6,458 as a donation to the Worcester County Food Bank. The food overall was good, not great. My husband and I came here for Valentines Day and we had a wonderful experience. Would you please send your contact information, including your name and a phone number in a private reply to us? Every single thing was delicious. The next room is a great bar where I'm sure I'll be spending some time soon some nice tables in this area too. The content of this material is not all-inclusive but is for informational purposes only. He added to our experience, and was very attentive. Ruth's Chris. Food was very good, though pricey (as expected). COMPENSATION: $15.00- $17.00 per hour. Thank you for the great review! Even though we had reservations, we had to wait for another 20 min to be seated. Below, please find related information to help you with your job search. Every single thing was delicious. We believe that the quality of our service, atmosphere, and food make us one of the finest high-end steakhouses anywhere, and we wish you'd left with a better impression of the value of our offerings. We went to Ruth's Chris Steak House last night for the first time and it was amazing. Paired with Rombauer Cabernet Sauvignon Sides: Brussels, creamed spinach, lobster Mac and cheese, and mashed potatoes. Ruth's Chris - Worcester, MA Restaurant | Menu + Delivery | Seamless Ruth's Chris 4 Mercantile St (508) 492-0525 $$ 4 ratings See if this restaurant delivers to you. They will also offer Sizzle, Swizzle, Swirl Happy Hour from 4 to 6 p.m. Sunday through Friday. Fourth Course: Rombauer Jam Cake Ruth's Chris Steak House Dishwasher Apparently the restaurant does not open their doors until exact opening hours. My only complaint is that our first course arrived before our cocktails. Both were served hot and were great accompaniments to our steaks. Ruth's Chris Steak House Worcester, MA. Ive been 3 x in 3 weeks and Im going again on the 13 th. Kudos to the staff and management team for their dedication and hard work not easy to do! Ruth's Chris Steak House - WorcesterResponded todayThank you for your candid feedback. Water and wine were often offered to be re-filled, and the bread, although prompt, was not replenished. Couldnt recommend more. Again very disappointing. Hope to see you again soon. Merry Christmas!More, Sat at the bar and had some vino and dinner. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Our Spectrum News app is the most convenient way to get the stories that matter to you. The Worcester location will be the fourth for New Orleans-based Ruth's Chris. Smiles, and chatting, menu suggestions, and just great hospitality. The dining room was not exceptionally busy for a holiday weekend evening, but it still took about 10 minutes before our polite server made his way to our table. The upscale steak house is located in the Mercantile Center in an area that has seen major culinary developments lately including a moveable Harpoon beer garden and The Mercantile, a multi-floor bar and restaurant with a rooftop deck. At that point, we opted to forgo dessert and leave. The "Boardroom" can seat up to 55 people; The "Ruth Room" can seat up to 30 people; and the "Wine Room" can seat up to 8 people. This location will be the restaurants fourth in Massachusetts, along with Waltham, Somerville, and Boston. We had to ask for bread and butter, my husband's drink refill and for the check. Cocktails were expertly made and the wines by the glass were very good. No one asked if our meals were satisfactory until we were almost done eating. Quality of the food was sub-par. Food, atmosphere but especially the staff was incredible. 4 Mercantile Street, Worcester, MA 01608 Ruths Chris was founded 57 years ago in New Orleans by Ruth Fertel. You should definitely go here, but not cheap. Ruth's Chris Steak House - WorcesterResponded on January 11, 2023Thank you for the great review! I needed the Garlic Mashed Potatoes, and we never miss the Sweet Potato Casserole with pecan crust when we go to a Ruths Chris. We had a great new year's eve dinner with the family. One of the bartenders had a neck tattoo. I highly recommend it. Date of visit: November 2022. But only one person at the front door???? We believe that the quality of our service, atmosphere, and food make us one of the finest high-end steakhouses anywhere, and we wish you'd left with a better impression of the value of our offerings. We had a 5 star visit and would highly recommend the location in Worcester!More, Christmas Eve gathering of friends, some from near Springfield and others from the Boston area so a Worcester restaurant was a good middle ground. We left feeling like we had just been to Applebee's. The food was incredible. This is a great addition to Worcester, and hoping it lasts because of the upper end prices. Meals: sea bass, petite filet, rib eye, stuffed chicken. 9 Thank WINEandTRAVEL . Boiled white potatoes with melted cheddar cheese on them. The steaks were cooked perfectly, and were delicious and tender. Select a reason for reporting this job. We hope to welcome you in again soon! Please send your contact information, including your name and a phone number. Wine was good. She is AMAZING!! The rest of the team with her was terrific. Had to scrap it off and try very hard not to get any on my over cooked mediocre steak! Ruth's Chris Steak House Dishwasher Denver, CO Easy Apply 13d $18.00 Per Hour (Employer est.) "Ruth's Chris Steak House Restaurant" Photo by Mike Mozart Under The License CC BY 2.0. Outstanding steaks. Note: your question will be posted publicly on the Questions & Answers page. . Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. The 8,200-square-foot restaurant will have 270 seats inside and 70 seats outdoors, though no other. Service by Heather was even better. YouTubes privacy policy is available here and YouTubes terms of service is available here. The Worcester location will be the fourth Ruth's Chris in Massachusetts, joining Boston, Somerville and Waltham. But we will be returning to Flemings in Providence. Job specializations: Restaurant/Food Service. The potatoes au gratin were disappointing. If you're interested in joining a hospitality team committed to excellence and hungry to grow, with a desire to win and an unwavering commitment to its. Also the dining room was messy and not what I experienced from other Ruth Chris Steak House. We had a 5 star visit and would highly recommend the location in Worcester! He didn't clear the other two settings at our table. The icing on the cake is this was for my wifes birthday. No soap or toilet paper in bathroom, waitress was below average, drinks ok but food just ok not worth the $. We left feeling like we had just been to Applebee's. Great experience, would definitely return. We advised our waiter, who corrected it, but it took another 20 minutes to get it and therefore waited almost an hour with no cocktail. Thanks for taking the time to leave us a review! Brought salads out with entrees. Management kept a watchful eye on the room during this busy Saturday night. The 8,250-square-foot restaurant includes three main dining rooms, one of which can be used as a private boardroom for business meetings, a bar and high top tables, an outdoor patio and a private dining room. Please send your contact information, including your name and a phone number. Nationwide ruthschris.com Joined July 2012. After another 3-4 minutes he brought us over to a table in a room dedicated to small gatherings and there was already a party of 12 in the room. Our waiter was terrible. One of the best bread puddings I have ever tried., The NY strip held me back from giving this a 5 star, so underwhelmed by it, but everything else was above par including the service. Private party facilities. It was a Sunday night at 6:10pm. So that we can learn more, please consider replying to us directly with your contact information, including your name, and a phone number. With over 150 restaurants, Ruth's Chris has been in business for more than 57 years. Ruth's Chris Comes to Worcester and it's Fantastic! Sign up for free Patch newsletters and alerts. Price excludes tax and gratuity. Subscriber Exclusive The Mercantile restaurant with rooftop bar to open in Worcester next Monday, Ruth's Chris Steakhouse to open in July Updated: Mar. Get the best experience and stay connected to your community with our Spectrum News app. Ruth's Chris Steak House Worcester General Manager Matt Williams and RVP Brian Nelson hold a donation check for the Worcester County Food Bank. Thank you for taking the time to share your comments. Our privacy policy, To ensure the best experience on our website, articles cannot be read without allowing cookies. MonThu, Sun 4:00 pm9:30 pm Steak Houses American Restaurants Take Out Restaurants. Charlotte, NC 28202 (Downtown Charlotte area) +1 location. Ruth's Chris Steak House Claimed Review Save Share 9 reviews #93 of 319 Restaurants in Worcester 4 Mercantile Street, Worcester, MA 01608 +1 508-492-0525 Website Open now : 4:00 PM - 9:00 PM See all (25) RATINGS Food Service Value Details Meals Dinner View all details about Location and contact 4 Mercantile Street, Worcester, MA 01608 Website Big disappointment. My family LOVED this restaurant! Cookie Settings/Do Not Sell My Personal Information. 7,722 Followers. No one checked or asked if my filet was cooked to my temperature request. We now have 3 private dining rooms due to remodeling! And with people like Maren and Heather and Waleed on your staff, that is who you want representing! He was dressed very nicely, but was not friendly and was not very organized. Compensation: $6.75 per hour. 5 - bumping into each other, no one designated to take care of which guests. This is a great addition to Worcester, and hoping it lasts because of the upper end prices.More, This location just opened and we were so disappointed. There were 5 bartenders on!! Kinda nutso. Enjoy our New Orleans-inspired appetizers, USDA Prime steaks, fresh seafood, signature side dishes and homemade desserts. Get quick answers from Ruth's Chris Steak House staff and past visitors. He made the dinner better! They even accommodated my 7 month old! Ive been to many Ruths Chris locations around the country and Ruths Chris Worcester is now right at the top with my other favorites. The opening was planned for fall of 2020 but was delayed during the COVID-19 pandemic. The food itself was pretty good but the entire dinner took forever and the ambiance was definitely not great. The steaks were perfect, but my wifes crab cake was an underwhelming presentation. Report Job. Guest satisfaction is of the utmost importance to us. I saw one server and the host was groomed, not so much for the rest. Patrick was our server and he was outstanding! Enjoy our New Orleans-inspired appetizers, USDA Prime steaks, fresh seafood, signature side dishes and homemade desserts. Hope to see you again soon. This place is on the upper end of the price spectrum for a decent steakhouse. Service. If you purchase a product or register for an account through one of the links on our site, we may receive compensation. Thank you for such a great dinner experience! Full job description available here: Ruth's Chris | Steward (ruthschris.com) NOTE: The information here does not constitute a contract, express or implied. He was truly a joy to interact with and we look forward to dining here again! We were excited when we heard of this location opening in Worcester, We usually travel to Providence to visit Flemings Steak House. Full job description available here: Ruth's Chris | Broiler Cook (ruthschris.com) NOTE: The information here does not constitute a contract, express or implied. While we are happy to hear you enjoyed your steak, we are concerned that the rest of your experience fell short. A server walked by to the other table twice and never said a word. It took 10 minutes to get water, another 10 minutes for our drinks. But I guess this location will just never cut it. it's too bad! VERY HIGHLY RECOMMENDED. A new upscale steak house is coming to Worcester. Boiled white potatoes with melted cheddar cheese on them. 19, 2022 WORCESTER, Mass. 2023, Charter Communications, all rights reserved. It was terrific! NEVER serve a caesar salad with any brown lettuce and try to cover it with cheese. more. The Worcester Ruth's Chris Steak House location has been in the works for nearly three years. Order Online. Ruth's Chris Steak House in Worcester serves the finest USDA Prime beef available, broiled at 1,800 and served on 500 plates, so your steak stays hot, juicy and delicious from first bite to last. Ruth's Chris Steak House is an Equal Opportunity Employer. Further back, I understand, there are a couple of private rooms that can seat up to 60. Location is good and parking at night was only $3. Thanks for joining us for Valentines Day. We hope to have the chance to serve you again soon. Best steak ever! A food runner brought our appetizer and food entrees out. The Caesar Salad was great followed by a small Filet (6 oz) perfectly cooked. We suspected that the party of businessmen near us seemed more promising to the servers, TIP-wise. Industry. The chain operates restaurants in Boston, Somerville, Waltham and Newington, Conn., outside Hartford. Worcester, MA. At present, we do not have menu information for this restaurant. Ruth's Chris Steak House is also on schedule to open in the fall of 2022. Nothing associated with my waitress just the kitchen staff not able to keep up with the requests. Big disappointment. 4 Mercantile Street, Worcester, MA 01608 +1 508-492-0525 Website Improve this listing Ranked #123 of 589 Restaurants in Worcester 9 Reviews Description: Ruth's Chris Steak House specializes in serving USDA Prime steaks, each seared to perfection, finished with butter and freshly chopped parsley, and served sizzling on a 500-degree plate. Service was excellent throughout. Then we serve your steak sizzling on a heated plate so that it stays hot throughout your meal. Today, there are more than 150 Ruths Chris Steak Houses, including 20 international franchisee-owned restaurants in Mexico, Hong Kong, Taiwan, Tokyo, Aruba and Canada. We were just shocked and were wondering if we were at the pub/bar across the courtyard and not Ruth Chris. But we will be returning to Flemings in Providence. Community Rules apply to all content you upload or otherwise submit to this site. Next time we go in, were sitting at the bar and requesting Stephanie. COMPENSATION: $18.00 per hour. For the price, I was not impressed. Learn more Jobs We were not able to detect your location. Thank you! Listed on 2023-02-28. He clearly had too many tables to look after. But it got worse over time at the bar. In Massachusetts, Ruths Chris Steak House has locations in Waltham and Boston. A little pricey, but it's a shorter trip than Boston with the . WORCESTER Ruth's Chris Steak House plans to open a restaurant in Worcester, according to the upscale restaurant's second quarter financial report. We hope to welcome you back in again soon! (There were plenty of tables available in each dining room), Not a usual Ruth Chris experience. Don't worry, we can still help! The restaurants opening has been anticipated since it was announced in August of 2019. Ruth's Chris Steak House 2.5. From the friendly hostess who seated us,to our waiter, Sean, who was professional but fun and spot on with everything, and the manager Paul, who was overseeing everything and everyone and honestly went above and beyond. Service was also excellent, although we went pretty early before prime time. Food was above average. to our waiter, Sean, who was professional but fun and spot on with everything, and the manager Paul, who was overseeing everything and everyone and honestly went above and beyond. We were surprised the restaurant wasnt as packed as we thought it would be. The Worcester Ruth's Chris, 4 Mercantile St., is open Sundays through Thursdays from 4 to 9:30 p.m., and from 4 to 10:30 p.m. on Fridays and Saturdays. Ruth's Chris Steak House. I love the glass wall, facing the street, letting in a lot of light during our early dinner, and it's nice to see the action on the street. It was very clear. We had a few little hiccups in our service of the meal delivery. Ruth's Chris Steak House is rated accordingly in the following categories by Tripadvisor travelers: Are the prices at this restaurant high or expensive? But she took care of it and was top notch and her service, thank you Stephanie. Would you please contact via private message and share more about your experience? The food and service were wonderful as always. Thats it. I've dined at numerous Ruth's Chris restaurants over the years, with very positive dining experiences. All rights reserved (About Us). Worcester Sen. Very plain. Ruth's Chris Steak House - WorcesterResponded 3 days agoThank you for your candid feedback. Then here comes Heather - what a team this was. It was very clear. The bread pudding was loaded with raisins, and a vanilla Jack Daniels whiskey sauce.