If you made your booking through a travel agent or third-party website (eg Webjet, Skyscanner, etc), you will need to contact the company you made your booking through for help. At this stage, the majority of the international flights are departing from Sydney. Commonwealth of Australia | Department of Health and Aged Care, Japanese encephalitis virus (JEV) health alert, Christmas Island and the Cocos (Keeling) Islands, local state or territory health department, closing state borders and restricting travel into, and out of, their state, restricting travel into, and out of, areas within their state. Some recommendations to keep in good form during your flight: Avoid heavy meals before and during flight Breath deeply, be relaxed, as stress increases gastric acidity and abdominal discomfort Keep hydrated by drinking water or fruit juice throughout the flight; avoid alcohol and caffeinated drinks because of their diuretic effect a statement to the effect that the person has had the coronavirus known as COVID-19 but is now recovered and is not considered to be infectious. When submitting your test results, your completed Jetstar COVID-19 past positive medical clearance form signed by a medical practitioner, or a medical clearance certificate, and any government approvals if applicable, ensure you include your name, contact information, booking reference and flight information in your email. US Centers for Disease Control and Prevention, Qantas Group COVID-19 Vaccination Exemption form, - provided you're fully vaccinated, no pre-departure test required. We acknowledge the Aboriginal and Torres Strait Islander Traditional Custodians of the land on which we work, live and fly. Check with your local state or territory health department. The company will also require guests on its trips in the US and Europe to be fully vaccinated from September 1. When you arrive at the airport on your day of departure: If you only have electronic copies of your documents, we recommend you carry a printed copy with you to use throughout your trip. If any flights in your itinerary are outside of the document validity dates, we require a new form to be submitted for those flights. All passengers on the airline's international flights will be required to be fully vaccinated with a TGA-approved or recognised vaccine, with some exemptions for medical reasons and children. Jetstar will have five flights a week from Sydney to Fiji starting on December 17, with Qantas flying the same route four times a week from December 19. When submitting your proof of vaccination exemption document and any government approvals if applicable, ensure you include your name, contact information, booking reference and flight information in your email. We're prioritising requests for clearance by date of travel. Meanwhile in the five-star hotel sector, theCrystalbrookCollection willjoinQantas and Virgin Australia in their vaccine incentive initiatives byoffering room upgrades to fully vaccinated guests. Collectively the Jetstar Group offers more than 5,000 (pre-COVID) flights a week to 58 destinations in 18 countries and territories across the Asia Pacific region. Jetstar passengers flying out of Auckland after the border reopened were surprised when the airline didn't check they had a vaccine pass or negative Covid-19 test result, as is mandatory for. Some businesses may have their own vaccination requirements in place. We pay respect to Elders past, present and emerging. Check government websites to ensure you have everything you need. Australians will be able to fly to Bali from Sydney for as little as $159 one way on some Jetstar routes from February and will no longer be required to seek an exemption to leave the country. This information may change and we recommend you check the websites regularly for any updates. If we don't receive all the relevant information and required documentation, there may be a delay in processing your request for travel. If your itinerary is for travel wholly within Australia, you don't need to apply for a vaccination exemption or past positive medical clearance. and Job description: $94,473 per annum + superannuation; Full Time and ongoing ; Geelong (Hybrid working model) Purpose . If you made a domestic or international booking before 26 May 2022, youll be eligible for a credit voucher for the full value of your flight booking if your flight is cancelled or affected* by border restriction changes. Airline operators and Cook Strait ferry operators have the discretion to decide if they want to use My Vaccine Pass or a negative test as a condition of carriage; we understand Jetstar has taken a commercial decision not to implement such a policy.. Qantas and Jetstar will require frontline staff to be double-vaccinated by November 15 and office staff to be double vaccinated by the end of March. Smaller airlines Sounds Air and Originair are also requiring vaccine passes or negative tests under the traffic light system. Flights from Sydney, Melbourne and Brisbane will resume on December 16, 17 and 18 respectively. We cannot process past positive medical clearance requests at the airport for flights from Australia. Find out how to use a mobile boarding pass. Commissioner of Japan Tourism Agency Registered Travel Agency No. We are always looking for ways to improve our website. (If you can't check in online, please arrive early and check in at the airport.). Australians can snap up domestic flights for as little as $22 one way as . If you've previously had a COVID-19 infection: If you have a pre-departure Rapid Antigen test (RAT), and you test positive, you won't be able to travel. Stay up to date with all of the breaking Jetstar headlines. The boss of Australian airline Qantas has told the BBC that "governments are going to insist" on vaccines for international travellers. Flying flexibly: Jetstar COVID-19 changes and cancellations Credit vouchers COVID-19 Travelling to and from Japan Prepare to fly domestic travel checklist How do I change my booking? Changes must be made before your flight opens for check-in at the airport. Ensure you submit all relevant documents, including any government approvals, no later than 24 hours before departure. Check the travel requirements for your destination and dates, and prepare for your trip with our handy domestic checklist. Important: were not able to process any COVID-19 vaccination exemptions at the airport for any flights, and youll need to submit your request no later than 24 hours before departure. For travel agents and third party websites, please contact them for assistance. We recommend keeping up to date with the latest Australian travel information, as entry requirements may change. From February 1, unvaccinated travellers who require a rapid antigen test for travel purposes will have to pay for them. if your request for a COVID-19 vaccination exemption or COVID-19 past positive medical clearance is accepted (pending test results), or. Travel restrictions between states and territories and in some remote areas of Australia are in place to help prevent the spread of COVID-19. The policy comes as Australia. For insurance, visit the insurance FAQ page. We recommend you protect your personal information while sharing online. As always, this remains our top priority. This requirement doesn't apply to children aged under 12, or those with an exemption. The vaccine mandate does not currently apply to tours in Australia, New Zealand and the Cook Islands, given the countries already operate within such a strict border environment. As per government guidelines, you may be required to wear a mask in the airport or for the duration of your flight. International passengers will only be allowed to fly with Qantas and Jetstar if they are fully vaccinated with an approved vaccine (Pfizer, AstraZeneca, Moderna or Johnson & Johnson). KiwiRail is committed to the safety of its passengers and crew on the Interislander ferries and has no current plans to change its regime requiring proof of vaccination or a negative test for those travelling, said Alastair Cumming, group general manager for zero harm. If your vaccination exemption is granted, you may need to provide a negative pre-departure COVID-19 test result notification when you check in for your flight. As always, this remains our top priority. Jetstar Regional Services Pte Ltd, BRN: 201229688K. if your request isnt accepted and advise you of your options. Two words showed something was wrong with the system, When Daniel picked up a dropped box on a busy road, he had no idea it would lead to the 'best present ever', Victoria will scrap COVID quarantine for international arrivals, Qantas plans nationwide restart of international tourism from December 21. READ MORE: * Covid-19: Vaccine pass or negative test no longer required to leave Auckland * 'No hard borders': No limits to domestic travel under traffic light system * What you can expect when flying with Air New Zealand this summer. The Government had determined these operators were able to decide what level of checking was practicable for their services. Four per cent were unwilling or unable to get the jab. Jetstar does not require domestic passengers to be vaccinated or take a Covid-19 test. Fly Flexible gives you one fee-free date change on applicable bookings. Qantas Group CEO Alan Joyce said having fully vaccinated workers on both Qantas and Jetstar services would safeguard our people against the virus, as well as protecting passengers. The Qantas Group's vaccination reward program includes the option for a $20 travel voucher for fully-vaccinated travellers, which can be used across Jetstar or Qantas flights, including these . International Travel Plan. To be eligible you must be over the age of 18, fully vaccinated under the Australian national COVID-19 vaccination program, located in Australia and apply for the reward directly with Qantas by filling out an application form on the Qantas app between 12.01am (AEST) 24 August 2021 and 11.59pm (AEDT) 31 December 2021. Jetstar's mission is to offer all day, every day low fares to enable more people to fly to more places, more often. Perhaps the letter of the law isnt requiring it, but that doesnt mean they have to be operating at the minimal possible level. If you only have an electronic copy of your documents, we recommend you also carry a printed copy with you to use throughout your trip. Before booking and before travel, check with the relevant Australian state or territory government for their vaccination and pre-departure COVID-19 testing requirements, including any exemptions. SINGAPORE - All three local carriers - Singapore Airlines (SIA), Scoot and Jetstar Asia - will require at least their front-line staff to be vaccinated by the end of this year.SIA front-line staff . Check in for your flight online to save time and reduce contact at the airport. A group of Qantas employees who say the company did not "investigate" COVID-19 vaccines before enforcing a mandate lose their bid to stall disciplinary action against them. If you're unable to meet these requirements, you may still be able to travel with us under certain circumstances. In some circumstances, government restrictions may mean that we're unable to review requests for vaccination exemptions, even for passengers who are unable to be vaccinated for medical reasons, or medical clearances for passengers who are unable to provide a negative COVID-19 test result on departure due to a past positive infection. Check out our latest flight deals. Ready for a holiday? You'll need to submit the required documentation as soon as possible, but no later than 24 hours before departure. This service may include material from Agence France-Presse (AFP), APTN, Reuters, AAP, CNN and the BBC World Service which is copyright and cannot be reproduced. From December 14, 2021 to March 31, 2022 all Air New Zealand passengers aged 12 and over will be asked for proof of vaccination or a negative Covid-19 test result before checking into their . A contact-free boarding process means extra peace of mind. If you're a citizen or resident of another country, check the government requirements as they may be different. Unlike Qantas and Jetstar, Virgin Australia has not made it mandatory for international travellers to be fully vaccinated. Virgin's "VA-X & Win" campaign will allow any fully vaccinated Australians to enter a competition to win one of 251 prizes from the airline, with the grand prize being 1 million Velocity frequent flyer points. However, Virgin Australia recommends full vaccination status for guests travelling internationally. Collectively the Jetstar Group offers more than 5,000 (pre-COVID) flights a week to 58 destinations in 18 countries and territories across the Asia Pacific region. Step 2 - Check in online Read more about domestic travel restrictions and where to find more information. Get the latest news and updates emailed straight to your inbox. Under the Covid-19 Protection Framework, there are no restrictions on travel around New Zealand whether or not an individual is vaccinated or unvaccinated, and no matter what mode of transport someone uses, said Brent Johnston, director of system and regulatory design. The airline is scheduled to resume flights to Bali and New Zealand in 2022. The Group operates a fleet of. Bookings must be made before October 31 using the code VAXED and guests must provide their Australian Government COVID-19 certificate on arrival. We pay respect to Elders past, present and emerging. All credit vouchers issued due to the impact of COVID-19 are now multi-use, giving you more flexibility to use them. We continue to follow the New Zealand Governments official health advice, and work closely with the Ministry of Transport to develop approved processes relating to any travel restrictions, a Jetstar spokesperson said. Its Covid-19 vaccination policy, announced last week, states that while immunization will be voluntary, "there may however, be circumstances where the Australian government and other. TTC also announced it is suspending its tours of Australia and New Zealand until December, due to uncertainty around state border closures. Sydney Airport to auction off lost laptops, phones, cameras and more, instructions how to enable JavaScript in your web browser, Here's what Qantas is going to give you for getting vaccinated, Don't want a vaccine passport? By not taking the optimal precautions, it appeared the airline was comfortable with the idea that transmission may be happening on their flights, he said. There are currently no direct flights between Australia and Bali. Some remote communities may still be restricting who can enter and leave the community. Woolworths will no longer require employees to be vaccinated as the major supermarket chain scales back Covid rules. Check out all the amazing places we fly across Australia and beyond and choose your next holiday! An Auckland Airport staff member demonstrates how to take a Covid-19 rapid antigen test. For Jetstar Holiday packages, please contact the team at Jetstar Holidays. Jetstar responded on Facebook and said a case had been made on Alicia's behalf, who said she wanted the issue resolved that day. View domestic requirements for your travel dates View international requirements for your travel dates Explore destinations Booked domestic flights? Airport Manager with more than a decade of experience within the Airline industry working with Australian and International Airlines, managing large teams to achieve exceptional levels of customer service. If you've been vaccinated in Australia, you must show the Australian Government-issued International COVID-19 Vaccination Certificate (ICVC) when checking in at the airport. Depending on the circumstances, cash refunds or free changes to flight dates or times might also be available. Check government websites frequently for the latest travel updates and requirements. Take a look at the essential info youll need before you fly. Those under 12 years are exempt from the mask-wearing requirement, although that age limit may be lowered on flights to and from the US. Air New Zealand is requiring passengers aged 12 years, three months and older on all domestic flights to have a vaccine pass or negative test until at least March 31. But now the Auckland border requirement has been removed, the only remaining restriction is that passengers must wear a face mask. While all passengers on Jetstar international flights over 12 must provide proof of vaccination, there are no plans to introduce requirements on domestic routes in New Zealand. 7NEWS brings you the latest Jetstar news from Australia and around the world. To help you book with confidence, were giving you some extra flex (and some extra peace of mind) when you book a flight with us. received, if applicable. Here's where Qantas and Jetstar are flying to as international travel in Australia opens up. If you made your booking through a travel agent or added travel insurance to your Jetstar booking, you will need to contact the provider for further information. Intrepid's managing director, Brett Mitchell, says that pre-COVID, the company was operatingin 130 countries. The fact that other transport operators are doing it shows its logistically and practicably possible.. All incoming travellers will need to comply with the testing and quarantine requirements of the state or territory of their arrival, and any other state or territory to which they plan . A Fare Difference, if any, still applies. To be approved for travel, you need to provide evidence that you're no longer infectious. If youd like to view this content, please adjust your Cookie Settings. For more info, see Jetstar credit vouchers for bookings impacted by COVID-19. Qantas says passengers should check the government requirements for their destination. A Fare Difference, if any, still applies. Ensure your certified translation includes the stamp or membership number of a professional translation association, and that the entire certificate is translated, not just part of it. Fly Flexible is valid for Jetstar Airways (JQ) international flight bookings made between 17 September 2021 and 30 June 2022, for travel before 31 August 2023. Ts and Cs apply. Bali isaccepting fully vaccinated tourists from 19 eligible countries including China, India and France, but notAustralia. You can learn more about compensation and refunds here. Compensation and refunds It is important you find out about the restrictions and conditions for the place you are travelling to. - provided you're fully vaccinated, no pre-departure test required, - negative pre-departure COVID-19 test result required if you're not fully vaccinated, - negative pre-departure COVID-19 test result required if you're not fully vaccinated, Make sure you have all the required forms and supporting documents. COVID vaccination should be a requirement for all aviation workers, Qantas CEO Alan Joyce says. Australia News; Jetstar launches massive sale, with one way tickets as cheap as $22, to encourage domestic travel in 2022. Day in and day out, our teams search for new places to fly, new ways . For specific requirements and the latest updates, always check government websites. The offer is open to thosewho stay at any of the group's seven propertiesin Queensland and NSWfrom Cairns down to Newcastle before December 20, 2021. But University of Otago public health professor Michael Baker, who earlier expressed concern about Jetstars use of spot checks of vaccine passes and tests for passengers travelling out of Auckland, said the airline should be taking responsibility for staff and passenger safety by enforcing its own vaccine or test policy. Fly Flexible is valid for domestic Jetstar Airways (JQ) flight bookings made between 17 September 2021 and 30 April 2022, for travel before 31 August 2023. This information is subject to change. We're not able to process past positive medical clearance requests at the airport for flights from Australia. Flying overseas? Use our interactive map to make travel planning easy! Jetstar Airways Pty Ltd, ABN: 33 069 720 243.