Does not include Hitch work or accessories. To Whom it may ******************************* face="Verdana">On December ***************************** from Thor Motor Coach reached out to me by phone. Discover the necessary items to make this an unforgettable adventure! New to RVing? Thor is offering to repair by patching roof. Add distilled water only. A representative has been notified and will be with you shortly. Your luxury Mercedes Sprinter motorhomes. Can hitch up to 8,000 lbs. The background power keeps the memory (station presets, etc) alive and the clock displayed (if you care about that). Wheel sensors for air pressure not working. Mr. and ***************,the most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. No. Floorplan - 2017 Thor Motor Coach Four Winds 26B, Our salesman Rudy, along with your whole staff was outstanding. _____ Lt Keefer 2018 Hurricane 29M CHF, Saf-T-Plus, SumoSprings . Everything with the purchase of this motor home was professionally handled by a group of really nice guys. We have spent countless dollars and hours as well as travel time in dealing with this. 15 amp. WHY are the flooring issues causing such concern on behalf of Thor? Also, it was pointed out to us that the flooring had already been repaired prior by someone. All standard features and specifications are subject to change. ****** advised that in order to talked to a supervisor, I would need to complete a form over the phone, in which I agreed and she immediately transferred me to ********* **** continue to refused to allow ****************** to speak to supervisor which may have de-escalated the situation, if ****************** could do so. Watch on. Awning attempts to extend while driving. Stock Number . Thor Motor Coach. If we miss you on the call, please call ************ and ask for a rep to assist in setting up with a **** case #. It drops down over drivers head onto safety pins. Thor Motor Coach does not have control over the ************ centers. Know someone who might be interested in this RV? Integrity and transparency still mean something to me being in the automotive repair business, if you make a promise and truly want to fulfill the promise of backing up your product, stand by it. Has someone intentionally or accidentally deleted these hundreds of pages of ongoing correspondence from our file? From November 2019 to September 10, 2022, we had not used the coach however we have been maintaining the coach to ensure it would be ready for the day we would use it again. Ill keep taking all suggestions and look a while longer. *All RV prices exclude tax, title, registration and fees, including documentary service fees. We have endured a long and arduous journey. Impossible to get under dash if you have a Class C. Thanks to everyone for the advice, fuse in back of radio is good. Do not use this link to ask for help with RV-related issues; Ask those questions in one of our forums. 2022 Thor Hurricane 35M. ******* also says we would NOT be reimbursed for any travel expenses. Would be a great hunting rig! 2023 Manuals 2023 Owners Manual - Class A & C: English 2023 Owners Manual - Class A & C: French 2023 Owners Manual - Class B: English 2023 Owners Manual - Class B: French This is NOT a new claim. The pictures submitted to us show no concern of factory defect to the roof. Brought the coach home. Diesel and gas-powered chassis options. Surround Sound. The slide ran very slow, it always seems too. Used 2020 Thor Motor Coach Four Winds 22E, Class C For Sale in Salem, New Hampshire Pop RVs 303020 Description: - View this and other quality Class C at RVT.com Online Classifieds trader. We had one of our **************** Representatives reach out, the below follow up was provided. There are often simple reasons why your RV generator won't start, and we will address the most common ones in this article. Mercedes-Benz 10.25 in. I left my parking lights on overnight, and it killed the car and house batteries. We have sent the invoice for labor charges to ****. I am rejecting this response because: We have been going back and forth with this for three years. Thor motor coach four winds 24 f e350 chassis. The elements cause the roof to expand and retract. I admit, we were naive in thinking that the labor charges could be so little for such a job. I am rejecting this response because:Truth in the matter is its not my dealership its yours, the represent your brand and how there is policies and procedures in place to properly represent a warranty claim on a vital item such as the roof is beyond me. Our 2019 ************ Motor Coach seats have started to completely disintegrate. We were stuck out on the road for two hours with our granddaughter because the new 2022 thor vegas **** motor home class A just stopped on the road. We cannot even drive this rv with fear it might shutoff again. was not accepted by ****, nor were the two offers recently submitted to ********************************* for approval. In reviewing my hundreds of emails regarding these issues I was particularly surprised by an email from ********************************* apologizing and stating that the only emails he had been provided were from ***************** in 2020 and the email referencing the $1,000. This is a $200,000 brand new RV that we are paying monthly on but have barley used because Thor keeps denying the warranty claims. This just sends them a link to it so they can take a look. We have called and talked to everyone there is possible and no-oneappears to be able to help us with this problem. The memory function power for both radios comes from the chassis battery through the 100 amp, 12 volt circuit breaker next to the battery. Rusty78609 78.3K subscribers Subscribe 337 Share 16K views 1 year ago #rvliving I finally found the problem. CD Player. Posts: 2,166 THOR #11781. Multiple emails say **** approved the work to be done, only to reject their labor charges in the end. We apologize for yourconcerns, but at this point the coverage period has expired 5 years ago.The material in your coach could be due to care by the original owner, or the chemicals used in the cleaning process that *** be stripping the furniture. Please select a year to search for available owners manuals. There is a rear bedroom with a privacy curtain, a rear bath for convenience, and sleeping space for seven, plus much more!Step inside and find a 68" jackknife sofa to the right of the entry door. Out of goodwill, we doubled that offer to reimburse up to $2000 at your choice of repair. It just switches the ignition feed for the radio from ignition switch power to the same source of power that the B+ keep-alive lead uses. Subscribe for the latest news on our motorhomes, the RV lifestyle and more. If you wish to set up a factory service appointment to discount you the $2000, please call ************. Payments are with approved credit. . The A.C.E. See dealer for details. Im about to conclude that the Axxera radios/cameras are junk and mine is shot. Among the largest motorhomes, featuring the amenities of home for full-time life on the road. Planning pet-friendly trips can be ruff when you don't know what to pack! We are well aware that the coach is off warranty. Thor Motor Coach's stands behind it's previous response, copied below. The best of Class A amenities and more power than a Class B. Thor is saying to just patch it. Onan onboard generator. Customer was happy with resolution and advised him of my direct contact info, requested he send his outlined notes of his experience with his coach so far since purchase date. 26 gallon black water tank and 31 gallon grey water tank. We have had many, many issues with this coach that were all reported to Thor while the coach was new and under warranty. Like most: We went on our first trip this past weekend. Thanks for the suggestion. See dealer for details. ****** informed me that they would review each item on a case-by-case basis and if they would elect to help resolve the defects in workmanship it would be on a good will gesture. Thor Motor Coach, Inc. reserves the right to make changes, substitutions and improvements to its motorhomes without prior notification. 1 swinging tv screen. $97,999. From researching this seems to be a problem with a lot of Thor coaches from that year. Whether you travel to see family or to explore new places, this coach offers a flexible living space that doubles as a bedroom with a privacy curtain. Our motorhome has been in the shop at la mesa for 71/2 months. Needless to say, ******* ***** is very troubled and concern as a dealer on the treatment and conversations (or lack of) to ******************. After no word or information on the status of the vehicle in ******* on Monday, November 7th, from Thor or ****, ****************** made a phone call to ******* **** on Tuesday, November 8th at 9:23am to learn and to his surprise that arrangements had been made on the payment to **** from Thor, on Monday, November 7th! 2022 Thor Freedom Elite 24HE. She is also equipped with . The attached scans of the countless emails we have from Thor show the issues were all reported while under warranty. Purchased a New Thor Motorhome ( ******* Branded 23CM) in July of 21' (2022 model year), a month after purchase noticed a larger then normal bubble in the roof coming off a roof vent, reported to selling dealer and repair was declined by ****. The only bid that ******* has accepted is the one of $1,000.00 from *********************. Mr. ******** needs to arrange pick up with the **** dealership. This is Thors final offer as it has been stated multiple times. We pay our bill every month We were told to take to ********* ** or *********. WHO IS RIGHT? As the smallest motorhome option, camper vans are welcome virtually everywhere. To respond to their "normal" claim I've had four different trusted independent repair people look at it, all of which tell me the roof should be replaced wherein soft spots are being created potentially due to moisture. This coach is over 6 years old. I WILL BE SENDING MULTIPLE EMAILS TO ********************************* WITH ATTACHMENTS CONFIRMING EVERYTHING THAT WE HAVE DONE ON OUR PAR AND OUR CONTINUED EFFORTS ACTING IN GOOD FAITH. Listed 27 weeks ago in Cass . On mine there is a pin hole and we stuck a safety pin in and, Thanks all. Inventory shown may be only a partial listing of the entire inventory. When I tried to bring it back in, it came in a few inches and then stopped. Begin with this one! We have pictures we can send if you want. Immediately I had power to my Axxera. Their customer service rep has ghosted me asks when dealer called they were very rude to someone that purchased a $190k unit from them. We have gone to great lengths to get these issues resolved, driving the coach to multiple places both in ***** and **** trying to get the issues resolved. They found mold under the floor covering. Look in house battery compartment. As of today, the coach has only ***** miles on the coach. The Border Hookups Hit The Road With A New Song. 40 gallon fresh water tank. All good. We purchased an expensive coach manufactured by Thor Motor *** with MANY issues and defects. Thor Motor Coach Fuses and Breakers Reset and Replacement - YouTube 0:00 / 4:41 Intro Thor Motor Coach Fuses and Breakers Reset and Replacement Thor Motor Coach 51.3K. Stock Number {stockNumber} {priceLabel} {msrp} {salePriceLabel} {saleprice}. Multiple calls, travel, estimates, no results. The most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. **** has already sent the flooring. This is a MSRP $190K Class A Motorhome. Thank you. We apologize for the frustration you have had, we will have a representative call you and assist in setting up a case # with **** service.If the concern is truly chassis related, that would have to be facilitated by ****. Exterior 32" TV on Swivel Bracket with Bluetooth Sound Bar and Radio; Bluetooth Coach Radio with Exterior Speakers; Cable TV & HDMI Ready; Satellite Mounting Backer in Roof; Wall Cubby with Net and USB Charging Port; Power Charging Center for Electronics Electrical & Plumbing. A Representative from Thor Motor Coach has reached out to Mr. ******** and confirmed that **** will take care of the invoice with ****. Business Profile Thor Motor Coach Camper Manufacturer Contact Information PO Box 1486 Elkhart, IN 46515-9552 Visit Website (877) 855-2867 Customer Complaints 68 complaints closed in last 3 years. I suspect it is on the order of 0.25 amp-hours per day, but of course each radio will differ somewhat. Thats where the water is coming in, it came that way from the factory. I asked ****** if we could wait till March before I would attempt to drive the Coach due to the winter weather. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. One previous owner purchased it new.We have had multiple issues with the coach. The process is on going as it's now at a second Thor dealership wherein I'm out a $350 cover ( MN winter, snow and ice covered, torn while removing) to un-earth and obtain information/evidence that should have been obtained at the first visit should this process have not been as convoluted as cashing out ***** stock. Prepare lunch on the two burner gas cooktop, or use the convenient convection microwave. I have looked and checked all connections and fuses I can find. 2 slide outs. New 2023 Thor Motor Coach Miramar 35.2 in Palm Bay, FL at Giant Recreation World - Call us now (321) 541-2205 for more information about this Stock #4A575 The claim is currently under review, you should hear back from your rep by the end of this week. **** has not acted in good faith, as the documentation will show. Doesn't look like I am getting power to the radio since battery replaced. At that time, it started making a screeching sound like a prop from an airplane rubbing against a wooden wall. See us for more details. I had to send the slide out for access. Prices do not include government fees and taxes, any finance charges, any dealer document processing charge, any electronic filing charge and any emission testing charge. Multimedia Dash Radio with Bluetooth, Navigation and SiriusXM . **** now offers us a "goodwill" offer that in no way covers the labor charges to get these flooring & heating breech issues resolved. "I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. I have a decent amount of mechanical and electronic knowledge and don't mind tearing into something to fix it correctly. Luxury comes standard in the Delano Sprinter Class C diesel motorhomes by Thor Motor Coach. We have contacted the customer to investigate the root cause of the concern. Model: Hurricane 29M. Why not the flooring costs? When searching for a service center make sure to use the filter option. I have hundreds of emails relating to our continued attempts to get these issues resolved. purchased in July 2022. In our coach the battery disconnect switch activates a solenoid which switches the battery circuit on and off. Thor motor coach four winds 24 f e350 - Answered by a verified RV Mechanic . Total:1,215 (members:37, guests:1,178), Central NY in summer beautiful Casa Grande AZ in w, Dodged a bullet tonitetornado hit Dallas, but didn't make out out to my area thankfully. #ThorMotorCoach #TMCHowToFor more visit ThorMotorCoach.comDisclaimers:Features, components and appliances depicted on this webpage and its related documents may or may not be installed on your motorhome as a consequence of the features, components and appliances being optional equipment and/or equipment not available for installation on the motorhome model you purchased. Fortunately - thru experimenting and luck - I found the unlabelled button that turns it off -- it was bugging me. Thor Motorcoach Logo linking to Home Page. You will find it so easy to maneuver the road with the Mercedes-Benz Safety Package that includes features such as active braking assist and distance regulator distronic plus that will help keep a safe distance from vehicles in front of you. Call 248-662-9910 or fill out the contact form to learn more. We called Thor and received two emails from customer service rep. ***************** stating that any warranty issues reported to **** while the coach was under warranty would be covered once restrictions were lifted and we could get the coach in. Thurmont, MD. Mine was easy.after I had checked all fuses, fuse blocks, use/store switch..you name it. Which we received no assistance. Number Of Discs. Submitting a response indicates a willingness to work with customers to make things right. The issues were filed with **** when the coach was new. We have been diligently working non-stop to get the flooring and heating breech issues resolved. I am rejecting this response because:This is the same response I received earlier. The customer service ************ spoke ith customer service reps who have no customer service at all. The same way they want they money on time, Included my vin number thor vegas **** 2022. For more information, visit. See you down the, powered by Interact RV Dealer Website Design, 15' Power Two Stage Armless w/Integrated LED Lighting, Mercedes-Benz Sprinter - 3.0L V6 188HP 325 lb-ft Torque, Mercedes-Benz safety package includes: Active Braking Assist, Attention assist, Active lane keeping assist, Wet wiper system, Distance Regulator Distronic Plus, Electric Stabilizing System (Standard 24FB, 24TT; Optional 24RW), Automatic Leveling Jacks with Touchpad Controls IPO Electric Rear Jacks (Optional 24FB, 24TT; N/A 24RW), Automatic Leveling Jacks with Touchpad Controls (Optional 24RW; N/A 24FB, 24TT), Welded Tubular Aluminum Roof and Sidewall Cage Construction, Vacu-Bond Laminated Roof, Walls and Floors with Foam Insulation, Fiberglass Front Cap with Skylight and Interior Power Shade, Full-Body Paint Package with Gel Coated Sidewalls, Invisible Front Paint Protection, Two Stage Armless Power Patio Awning with Integrated LED Lighting in Awning Arms, Mercedes-Benz 10.25 in. I purchased unit as it comes from manufacturer with a seamless roof. **** had no issues resolving many of the other problems with our coach. May 24, 2019 #9 Gary RV_Wizard Site Team Joined Feb 2, 2005 Posts 77,941 Location West Palm Beach, FL A multimeter (see below) should show the voltage between the battery terminals between 13.4 and 14.5 volts DC; if not, the battery may be worn out and need replacement, or it may be low on water, or the converter may not be giving it any power. Save. A little over my knowledge will see if I can get it to a different repair shop, Visit Copano Bay RV Resort On The Texas Gulf Coast. I had leaking from the air conditioner 2 days after buying the motorhome and my first rain storm. $5,000. All features, components, appliances, materials, instructions, and guidance depicted and/or described in the videos and documentation are as accurate as possible at the time of creation and initially published but may not be accurate as a result of your motorhome having been assembled on a date after the video or document was produced and initially published. 2017 Thor Challenger XE Rear and side cameras and radio not working. How can these issues that were reported to Thor when our coach was new, now be null and void? Class Cs with the beloved luxuries of Mercedes-Benz. Can you tell me a little more on. Most troubling of all this is how much the ******* family enjoyed the first trip, the layout and performance of the motor vehicle. Worked with ******************* until **** when he moved to a new position. On 12-11-20 we took the coach to different dealerships, finally ending up at ****************************. Thor fave me a warranty center but they were unwilling to service my van ************************************* ** said they had thier own customers to service and since I didnt purchase from them to go someplace else. I will state again that this is not a new claim. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Both electrical circuits must be energized for either radio to work. The radio had been giving us issues from day one Ask an Expert Car Questions RV Questions Don - Mo Lurch, RV Mechanic Satisfied Customers Don - Mo Lurch is online now Related RV Questions I have a 2016 Thor Freedom Elite and my cab radio and backup . While I can understand you the manufacture did not get proper photos or video's needed to properly represent the issue I don't fully grasp how that then would become my problem wherein I'm responsible for getting this material when it just left your branded dealership. The parasitic draw may have been a concern if the unit was left parked for long periods as the genny usually will not charge the chassis battery. The video is for demonstrative purposes only and is intended to be used in conjunction with reading the written Owner's Manual. After ******* ***** had our coach for almost a year. Fill out this offer form and we'll get back with you as soon as possible. No portion of these videos, documents, or webpage may be directly or indirectly: copied, published, reproduced, modified, performed, displayed, sold, transmitted, broadcasted, or rewritten for broadcast, publication or redistributed in any medium. **'s labor charges of $7,500. This dealer in **** miles away so thats not happening. We agree that ************************* acceptance of $1,000.00 was to cover the labor charges we submitted from an independent flooring contractor. "I called the retail customer and discussed their frustrations with the jumps/hoops back and forth between ******************** they've experienced with a fuel line concern they are having.
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