Another government document [Smart meter data access and privacy] states: There was also support for the use of consumer access devices connected to the Home Area Network (HAN), to enable consumers to access their consumption data in a more bespoke manner. Forum has moved to: https://community.openenergymonitor.org. If you switch again in future, your meter should also keep its smart functions. I am glad you found this blog of interest. Do not throw away your in-home display. The monitor will reset itself and the display will go blank. Unfortunately I dont think spoofing the MAC with a Xbee/Arduino will work because, like you say, you also need the encryption keys (not that I have tried it ;-)). Submitted by Sunshine (not verified) on Thu, 08/01/2015 - 16:47. One of them tweeted that their new meter which replaced a faulty one showed that the household was using 101,197.32 . jeremfg Thanks, indeed it looks like it is simply a case of having to wait patiently for the right commercial pressures to happen. Ill try and help though, are you trying to run the glitch app or trying to do something different? OVO Energy Ltd, registered office 1 Rivergate Temple Quay Bristol, BS1 6ED, company no. If anyone has theTrilliant SEAP-2000-V Hub we might be able to include you in a trial. CADs are expected to be available for purchase through retail stores or as part of a service: for example installing a central heating system, re-fitting a kitchen or as part of an energy supply contract. We often link to other websites, but we can't be responsible for their content. about, plus tips on how to solve them. Im wondering who you talked too, but you were fed some erroneous information about how the security works on the Trilliants Comms Hub and the SEP standard I also can not fault their friendly staff putting up with my constant pestering! If so, try moving it closer to the electricity smart meter and turn the device off and on again. I cant get the Glitch app to work - Im not sure what to put in the token variable - Does your python script pull from the API or SmartThings. Not only is the lack of access to my data is very annoying but also, the IHD, just like current clamp energy monitors (such as the Owl) displays an instantaneous consumption value which does not compensate for the direction of current flow in my electricity supply cable from the grid. Smart City is an important economically strategic blueprint for a country's economic transformation and upgrade. 1. However in November 2022, energy regulator Ofgem wrote to all UK energy suppliers saying that it had heard reports of this process happening unfairly and without reasonable notice. Make sure you submit manual readings while the issue is ongoing to make sure your bills are accurate. If youre concerned, check your latest statement, or in your energy companys app if you have it, to see whether your readings are marked as smart. Set budgets to help you stay in control or keep an eye on your spending in real time - just put your smart energy monitor where you can see it. However one in 10 people in our survey of Which? And of course its also incomplete since there are other security measures that you wouldnt know about! Submitted by Scrappy Steve (not verified) on Fri, 02/01/2015 - 14:51. Press and hold the reset button for about 10 seconds. Thanks, Best answer by Nancy_OVO 9 January 2018, 13:08. Or is this something which Landis+Gyr may later be able to enable? Check if your energy supplier is having connectivity issues which could explain why your smart meters readings arent getting through. If not, check how often your smart meter is meant to send data to your energy provider. Leaving me for a while with one Smart (Electricity) Meter and one Dumb (Gas) Meter, (this was not an issue for the supply of either utility but just grated against my OCD / geeky / impatient nature). A smart meter sends your meter readings to your energy supplier automatically, so in principle your bills should be more accurate than when they rely on you submitting manual readings and you should never recieve an estimated bill. This, as it seems, would not be as easy as I at first thought. Also your comment about stifling the possibility of opening up smart maters to whole new industries is also a very good point. If your meter is partly concealed in a case outside, your energy company might not be able to replace it yet. It sound like you are having exactly the same experience with British Gas as I did. Assemble the power supply 1. To top it all off the engineer couldnt get the boiler working when he reconnected the gas, therefore I have no heating or hot water and have to take another day off work tomorrow so BG can come and fix that. It is usually red and located near the bottom. Welcome to the Digital Spy forums. I'm really interested in the potential for OEM to connect to Smart Meters and was wondering if anyone on this thread had updates on the technical aspects, or succeeded in convincing their supplier to allow access to a third party gateway or new on the legal side? Not sure about multiple IHDs, but I know the pairing can be triggered remotely by your utility provider (not sure if there is differences here between smets 1 and smets 2). smart meters, broken down as follows: In 2022 we installed 905,852 smart meters, however 176,635 were replacement meters so do not count towards our target. Most smart meters have a button to illuminate the digital display so you can read the numbers. If you have a British Gas Smart Meter Monitor, you can easily reset it by following these simple steps: First, find the reset button on the back of the monitor. So a more likely target could be British Gas servers where all the usage data is stored, either to sell it to criminals or the like. Believe me, Id like the same for myself and our own deployment of smart meters where I live! Hi, sorry I have missed your other post, I havent looked at this in a while as my trio isnt working properly. 06890795 registered in England and Wales, VAT No. 1st October helps us keep your bill accurate. The IHD can apparently also be used by British Gas to send me messages (there is a little Mail Envelope Icon) but as of yet I have not seen any messaged other than the initial "Welcome to Smart Metering" message. Will my smart meter stop working if I switch energy supplier? Note: Apparently in some countries e.g. At the very least British Gas could make it possible to hook up a computer to the IHD to get the data? It would be interesting to write (old school pen and paper style) to British Gas enclosing and quoting this section of the document to see what their response may be I may just do it. Two in five said their supplier hadnt received their smart meter readings. Note: As mentioned earlier your smart meter uploads data via the DCC to your energy provider. It looks like I will have to resort to a separate monitor attached to the meter to count pulses, or a less accurate current clamp. This advice relates to the Pipit IHD. Maybe then I could tell British Gas how to fix their own equipment! Luckily British Gas can remotely switch itoff so we can always go back to dumb meters if all hail breaks loose. Submitting a meter read before the Energy Price Guarantee starts on . Weve got some great advice to setting up your OVO account here: Great to see youre already keen to get your Pipit IHD up and running. Hi Nick, Only devices compliant with the standard could potentially have access to this, and they would need to be "added" to the network using a unique code on the Comma Hub sent down from a web service or something similar. I have to admit I used you as a case study contrasting the open and closed approaches to data! New tariffs that pay you for exporting solar electricity to the national grid require you to have a meter that can give half-hourly readings generally this will be a smart meter. Why did I bother getting a Smart Meter..? My energy supplier isn't getting meter readings from my smart meter, My smart meter's in-home display is not working, My smart meter is not working after I switched supplier. Many countries started smart city development plans and became the vanguards; such as the smart grid in the US, and the intelligent energy management in Amsterdam. This was certainly not an easy process and, despite constant bombardment of TV adverts on television from British Gas about how smart meters are the latest and greatest thing, you would not believe the hoops I had to jump through to get them installed, and, even after finally getting agreement to have them installed, it then took a number of months to get an installation date followed by another age between the Electricity and Gas meters due to a problem following the install of the Electricity Meter where there was an "issue with communication with the Head End" which meant the engineer was forced to abort progressing with the install of the Gas Meter and the remainder of the work had to be rescheduled to a later date 4 months later! I see zero benefit of smart meters in the short, mid or long term if there is no HAN access. Even if your tenancy agreement says you dont need to ask for permission, its still a good idea to let the property owner or agent know before you request them. Its zigbee not Bluetooth, and can only be paired from the provider end, Does that mean the meter end has to connect to the TRIO ? He got it sorted after about 20 minutes but it make you wonder if there is some sort of inherent problem with the G370's. Check the instruction booklet for troubleshooting tips, and contact your energy supplier if the problem persists. Hi Paul, Even though I have so called 'smart meters' I may have to revert back to older techniques (pulse counting, physically noting readings) to monitor my Electricity and Gas usage (which defeats the point!). In fact, this access would give consumers confidence in their suppliers being transparent and open. First-generation smart meters have had some connection issues while they weren't connected into the central wireless network that newer smart meters use. re-activate BG smart meters. British Gas has just released a New smaller version of its Smart Energy Monitor for late 2019 / 2020. Hello James, thanks for sharing your blog post and sorry that I must have missed it the first time! I can get electricityand gasusage in kwh for the previous day from it, but otherwise it's just bar charts. The IHD is a token gesture but I dont think it is making our household use any less gas or electricity and I done find it that easy to understand/use (even for me a techno geek!). The monitor will reset itself and the display will go blank. Smart energy monitor. There are two types of smart meter: first and second generation. Can you only run one IHD at a time ? This does allow me to hook a light sensor up to it to count pulses and therefore calculate Electricity usage but this, to me, seems a bit backwards when I have the state of the art Smart Meter with Zigbee! You have to prod the screen quite hard or use a sharp object as a stylus to get it to respond, reminiscent of first generation Smart Phones, in this day and age of iPhones and super sensitive touch screens it is, at times, difficult to use. Can you share with me an example of the data you can get or send to it, please? If you dont have smart meters and you dont submit regular manual meter readings to your supplier which many of us dont youll get estimated bills and may be paying more than you need to. If you have a traditional meter, find out how to read your gas meter or how to read your electricity meter. Homes with first-generation meters are gradually being connected to the smart meter wireless network so they work more like second-generation meters. If your issue doesn't resolve itself, sign in to your Bulb account and let us know. British Gas have an APP called BG Live ( but is seems to have become defunct since the pilot) . Im not convinced the OWL monitors I am using are that accurate. All Rights Reserved. A 2017 study of a selection of smart meters available in Great Britain found that exposure to radio waves from smart meters is below guidelines set by the International Commission on Non-Ionizing Radiation Protection. I hope one day in the future the smart meters HAN may be opened up but for now, despite of my fight to get them installed, the only people who are benefiting from my Smart Meters is British Gas. This is the process known as pairing, the same process that was used to install your smart meters in the first place!
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